Details

Frequently Asked Questions

Please read our general FAQs, where you can find essential information that applies to all of our programs.

Resources to Learn & Teach about the Canary Islands

Visit our recommended reading page to see the list of books GEEO recommends reading before your program (this is not required reading). We also have lesson plans and Pinterest boards that may be useful for you as you learn about your destination and prepare to bring lessons back to your classroom.

Terms and Conditions

It is very important to review our Terms and Conditions before signing up for a GEEO program.

GEEO Program Confirmation Process

We require a minimum of 6 participants for most GEEO programs. We officially confirm that a program will run once at least 8 people have signed up, which provides a margin for individual cancellations. Nearly all GEEO programs ultimately meet this enrollment quota, and in the rare event that a program does not meet the minimum requirement and GEEO cancels the program, we will work with you to find a suitable alternative or provide a refund of your deposit if you prefer. We encourage you to sign up for any program that interests you, and we will notify the entire group once 6 people are booked and again once 8 people are booked. We always emphasize the importance of exercising caution when making non-refundable travel arrangements, especially given the unpredictable nature of travel. For example, we typically recommend booking flights with flexible change/cancellation policies.

Cancellation Policy

All cancellations must be submitted to GEEO in writing by emailing your request for cancellation to travel@geeo.org. If you do not receive a confirmation that we have received your cancellation request, please call us at 1-877-600-0105.

• If you cancel 60 days or more prior to the start of your program, all your program fee payments will be refunded excluding your $350 deposit, which is kept on file for future use and never expires.
• If you cancel between 30 and 59 days prior to the start of your program, you will receive a 50% refund and your deposit will be kept on file for future use and will never expire.
• If you cancel within 30 days prior to the start of your program, you will receive no refund, but your deposit will be kept on file for future use and will never expire.

Group Leader Description

All GEEO/G Adventures group trips are accompanied by one of G Adventure’s group leaders, which they refer to as Chief Experience Officers (CEOs). The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. They will provide information on the places you are traveling through, offer suggestions for things to do and see, recommend great local eating venues, and introduce you to our local friends. Our itineraries often have plenty of free time to explore on your own. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious, and social aspects. We also use local guides where we think more specific knowledge will add to the enjoyment of the places we are visiting – we think it’s the best of both worlds.

Fitness Level

This trip has three strenuous half-day hikes with lots of hiking uphill and downhill.

Single Travelers

Half of GEEO’s participants travel by themselves, so please don’t worry if you do not have a travel companion for your trip. Our program fee is for one traveler in double-occupancy accommodation, and GEEO can find you a roommate of the same gender if you do not have a travel companion. Most of our programs have a “My Own Room” option, also known as a “Single Supplement,” which is an extra fee that you can pay to have a room to yourself. You will only incur an additional charge if you specifically request a single room. To see the price for the “My Own Room” option, please find your program on our extra services page. If you want to room alone, please email travel@geeo.org to request a single room.

Emergency Contacts

Should you need to contact G Adventures during a situation of dire need, it is best to first call their local G Adventures office. If for any reason you do not receive an immediate answer, please leave a detailed message and contact information so they may return your call and assist you as soon as possible. EMERGENCY CONTACT NUMBERS G Adventures Berlin office: +441858378000 If you are unable for any reason to contact the local office, please call the numbers listed below, which will connect you directly with the 24-hour Sales team, who will happily assist you. Toll-free, from calls within North America only: 1 888 800 4100 Calls from within UK: 0844 272 0000 Outside North America and the UK: +1 416 260 0999 If for any reason you do not receive an immediate answer, please leave a detailed message and contact information, and your call will be returned as soon as possible.

Packing List

Please read this article on GEEO’s blog for our staff’s suggestions on the best gear to pack for your upcoming travels. You must be prepared to carry your own bags and be comfortable carrying them up and down stairs, on and off transportation, and to hotels. As a rule, we try not to have to walk more than 15-20 minutes with your bags, which is why we recommend keeping the weight of your bags between 22-30 lb. Most travelers carry a backpack or rolling bag of small to medium size. No XXL bags please! A daypack is also essential for carrying everyday items. Space is limited on transportation, so there is a limit of one main piece of luggage per person plus a daypack per person. Suggested Checklist

• Water-proof, wind-proof rain jacket
• Rain pants
• Personal clothing for mild weather (mostly in the 60s and 70s) – we recommend packing 5-6 days of outfits so you don’t have to do laundry
• Breathable shirts
• Hiking pants
• Sturdy walking shoes or light hiking boots
• Wool socks
• Daypack
• Sunblock
• Sunglasses
• Sun hat
• Water bottle or bladder (like a Camelback)
• Watch or alarm clock (or use your phone)
• Toiletries – Important: Some hotels do not give you soap and shampoo
• Camera (or use your phone)
• First-aid kit, including lip salve, aspirin, bandaids, anti-histamine, Dramamine, Imodium or similar tablets for mild cases of diarrhea, electrolyte powder, insect repellent, extra prescription drugs you may be taking

Optional Checklist

• Hiking poles
• Travel pillow
• Money belt
• Phone/tablet for internet – most hotels have WiFi
• Chargers for electronics as well as converters/adapters, if needed
• AirTags or Tile trackers
• Packing cubes
• Earplugs
• Snacks – packing a few granola bars is a good idea; you can also buy snacks when you get there, so don’t go crazy here
• Ziplock bags
• Reading/writing material
• Hand sanitizer/baby wipes

Document Checklist

• Passport (with photocopies)
• Travel insurance (with photocopies)
• Airline tickets (with photocopies)
• EUR/USD cash
• Credit or debit card (see personal spending money)
• G Adventures vouchers, pre-departure information, and dossier
• Any entry visas or vaccination certificates required
• GEEO Classroom action plans for your group – this is sent 10-30 days before departure

Laundry

Laundry facilities are offered by some of our hotels for a charge. You can also use a local laundromat, if necessary. We recommend packing enough clothes so you don't have to do laundry.

Passports and Visas

All GEEO programs require the participant to have a valid passport. Please see our general FAQ for information on obtaining a passport. As with all of our trips, we try to provide the most accurate information we can, but governments sometimes change visa rules. It is your responsibility to double check the information we provide below by searching here. U.S. citizens do not need a visa to travel to Spain or the Canary Islands. Non-American participants should check with their government or nearest Spanish embassy to find out if they need a visa.

Money Exchange

Spain is part of the Eurozone, and the unit of the currency is the euro (EUR). As currency exchange rates fluctuate, we ask that you refer to the following website for daily exchange rates: www.xe.com. ATMs are also widely available that distribute the local currency and this is what we recommend as your primary source of cash while traveling. Please make sure you bring at least $200 USD in cash as emergency money just in case you have trouble with the ATMs or lose your bank card. Major credit cards are accepted in most shops but they may charge a 2-4% transaction fee. Visa and MasterCard are useful for cash advances in an emergency situation. Please note that, if you are carrying U.S. Dollars, they should be in good condition (i.e., not torn, wrinkled, or marked on in any way) and printed recently.

Tipping

It is customary in Europe to leave a small tip for service providers such as waiters if you are pleased with the service (€1-2 EUR for snacks or 10% of a meal bill). Tipping is an expected – though not compulsory – component of your tour program and an expression of satisfaction with the persons who have assisted you on your tour. Although it may not be customary to you, it is of considerable significance to the people who will take care of you during your travels. Also at the end of each trip, if you felt your G Adventures Tour Leader did an outstanding job, tipping is appreciated. The amount is entirely a personal preference. As a budgeting guideline, €30-40 EUR per person per week can be used.

Vaccinations

GEEO cannot provide any medical advice. It is very important to consult your doctor or a travel clinic about which vaccinations you will need for your trip. Please take this seriously!

Flights

We find the best prices for flights are often available 60 days before departure, but of course this varies greatly from route to route and year to year. You should wait until this trip is confirmed before you book non-refundable flights. GEEO and G Adventures bear no responsibility for any flights purchased before the trip is confirmed. You can find out whether this trip has been confirmed here. Your trip begins in Puerto de la Cruz and ends in Costa Adeje. There are two airports on Tenerife: Tenerife North (TFN) and Tenerife South (TFS). Tenerife South Airport, also known as Reina Sofía Airport, is the island's most modern international airport and close to Costa Adeje, but Tenerife Norte Airport is much closer to Puerto de la Cruz. You can arrive in Puerto de la Cruz at any time of the day you choose, but we strongly urge you to arrive by 6:00 p.m. on Day 1 for our group meeting. You can depart any time on the final day of the trip.

Plugs and Converters

There are two components to provide external power to your device: adapters and transformers. The adapter is the plug, adapting the prongs on a standard U.S. two to three-pronged power cord to match the prongs required by the local outlets. The transformer changes the local voltage to that required by your device. Spain uses a type C two circular prong plug. This socket also works with type E plugs. Their voltage is 230 Volts. U.S. outlets are 120V. Most new devices (phones and laptops) can handle the different voltage rates, but some devices only work on the U.S. standard of 120V. Check your device to see what voltage range it handles. Most transformer blocks will have an “Input” line that defines its voltage capacity. For example, “Input: 100-240V” means that it will work on voltages from 100V to 240V. If your transformer can’t handle the different voltage, you’ll need to purchase a voltage converter. You can find world regional voltage converters power packs at various vendors.

Expectations

Before you decide to travel with GEEO, it is important that you read all of the information about the program you are considering. Remember, our programs are quite adventurous.

• The purpose of the accommodation is to provide a safe, well-located place for you to sleep. Sometimes you will be pleasantly surprised, but do not expect luxury, however, as our priority is keeping our programs as affordable as possible. Important: Single room accommodations in European hotels are often smaller, and may not be to the same service level as double-occupancy rooms.
• You must be able to easily carry or roll your luggage, so do not over-pack.
• We recommend always carrying snacks with you. Meals can sometimes be far apart.
• Please make sure you understand the role of your tour leader on this trip as they are not the traditional “guide” you may be expecting. While our trips are educational, they aren’t study/lecture trips. We want you to learn through exploring, and much of your experience will be based on how active you choose to be in acquiring knowledge and interacting with locals.

Hopefully this is the kind of adventure you are interested in!

Weather

Tenerife has a generally dry, warm climate. In March, daily high temperatures are around 70-75°F, and daily low temperatures are around 60-65°F. Cool winds and light breezes can make the temperature feel cooler, and March is a great time for hiking in the Canary Islands. It may rain during one of your hikes, so make sure to bring wet weather hiking gear.