05
Nov

What if I need to cancel my trip?

Cancellation Policy

For GEEO programs the begin before September 1, 2025, the cancellation policy is as follows:

  • If you cancel 60 days or more prior to the start of your program, all payments will be refunded excluding your $350 deposit, which is kept on file for future use and never expires. (Exception for participants who receive grants from our university partners: To address disruption caused by cancellation from grant recipients, deposits paid by grant recipients are forfeited upon cancellation.)
  • If you cancel between 30 and 59 days prior to the start of your program, you will receive a 50% refund and your deposit will be kept on file for future use and will never expire.
  • If you cancel within 30 days prior to the start of your program, you will receive no refund, but your deposit will be kept on file for future use and will never expire.

Please submit your cancellation request in writing via email to travel@geeo.org. If you do not receive a confirmation that we have received your written cancellation request, please call us at 1-877-600-0105.

For most GEEO programs that begin on or after September 1, 2025, the cancellation policy is as follows:

  • If you cancel 90 days or more before your program begins, your $350 deposit will remain on file for future use and never expires. Any additional payments you have made will be refunded. (Exception for participants who receive grants from our university partners: To address disruption caused by cancellation from grant recipients, deposits paid by grant recipients are forfeited upon cancellation.)
  • If you cancel between 30 and 89 days before your program begins, your $350 deposit will remain on file for future use and never expires. You will also receive 50% of your remaining program cost as a travel credit; alternatively, you can request a refund of the travel credit, minus a 2% administrative fee. The other 50% of your remaining balance will be forfeited as a cancellation fee.
  • If you cancel within 30 days before your program starts, your $350 deposit will remain on file for future use and never expires. The remaining balance of your program cost will be forfeited as a cancellation fee.

Please submit your cancellation request in writing via email to travel@geeo.org. If you do not receive a confirmation that we have received your written cancellation request, please call us at 1-877-600-0105.

Lifetime Deposits

When you register for a GEEO program, you pay an initial $350 deposit, with the remaining balance due 60 days before your program’s start date. With our flexible Lifetime Deposit policy, if you need to cancel your trip for any reason—no questions asked—your initial deposit will remain securely on file in perpetuity until you are ready to use it on a GEEO program with G Adventures or a public (non-GEEO) G Adventures trip.

Lifetime deposits are also completely transferable, meaning you can give your deposit to anyone who wants to book a new trip with GEEO or G Adventures if you are unable to use it yourself.

This policy has an exception for participants who receive grants from our university partners: To address the disruption caused by cancellation from grant recipients, deposits paid by grant recipients are forfeited upon cancellation rather than converted to lifetime deposits.