Frequently Asked Questions
Please read our general FAQs
, where you can find essential information that applies to all of our programs.
Resources to Learn & Teach about Chile and Argentina
Visit our recommended reading page
to see the list of books GEEO recommends reading before your program (this is not required reading). We also have lesson plans
and Pinterest boards
that may be useful for you as you learn about your destination and prepare to bring lessons back to your classroom.
Terms and Conditions
It is very important for you to visit our Terms and Conditions
page before signing up for this program.
GEEO Program Confirmation Process
We require a minimum of 6 participants for most GEEO programs. We officially confirm that a program will run once at least 8 people have signed up, which provides a margin for individual cancellations. Nearly all GEEO programs ultimately meet this enrollment quota, and in the rare event that a program does not meet the minimum requirement and GEEO cancels the program, we will work with you to find a suitable alternative or provide a refund of your deposit if you prefer. We encourage you to sign up for any program that interests you, and we will notify the entire group once 6 people are booked and again once 8 people are booked. We always emphasize the importance of exercising caution when making non-refundable travel arrangements, especially given the unpredictable nature of travel. For example, we typically recommend booking flights with flexible change/cancellation policies.
All cancellations must be submitted to GEEO in written form by emailing your request for cancellation to email@example.com
. If you do not receive a confirmation that we have received your written cancellation request, please call us at 1-877-600-0105. Verbal cancellation requests will not be honored.
- If you cancel 60 days or more prior to departure, all your program fee payments will be refunded besides your $350 deposit which is kept on file for future use
- If you cancel between 30 and 59 days prior to departure, you will receive a 50% refund and your deposit is kept on file for future use
- If you cancel within 30 days of departure, you will receive no refund, but your deposit is kept on file for future use
- IMMIGRATION RECEIPT: When you go through Chilean arrival immigration you will receive a receipt the initials PDI. This is your Tarjeta Unica Migratoria receipt. Do not lose it! You will need it in order to leave the country.
- SANTIAGO AND BUENOS AIRES SAFETY: If you decide to spend time in either of these cities, you should be especially careful when wandering around on your own, particularly at night. Tourists are easy prey for individual pickpockets or groups of two or more people working as a team on the streets. Pay particular attention to anyone who “accidentally” spills anything on your clothes or belongings (mustard, etc.) and then apologizes and offers to help clean up. They will clean you out instead! Be safe and leave your passport, credit cards, travelers checks, and cash you won’t be using in the hotel’s safety deposit box. Most locals are honest and genuinely helpful and friendly, but be safe and enjoy these cities!
- USD IN ARGENTINA: We recommend bringing USD in cash for the Argentinean portion of this tour as it is easier than using a credit card or withdrawing ARS from an ATM. USD currency is accepted in travel agencies for booking optional activities.
Group Leader Description
All GEEO/G Adventures group trips are accompanied by one of G Adventure’s group leaders, which they refer to as Chief Experience Officers (CEO). The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. They will provide information on the places you are traveling through, offer suggestions for things to do and see, recommend great local eating venues, and introduce you to our local friends. Our itineraries often have plenty of free time to explore on your own.
While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious, and social aspects. We also use local guides where we think more specific knowledge will add to the enjoyment of the places we are visiting – we think it’s the best of both worlds.
Trip includes light walking and hiking that is suitable for most fitness levels.
Half of GEEO’s participants travel by themselves, so please don’t worry if you do not have a travel companion for your trip. Our program fee is for one traveler in double-occupancy accommodation, and GEEO can find you a roommate of the same gender if you do not have a travel companion. Most of our programs have a “My Own Room” option, also known as a “Single Supplement,” which is an extra fee that you can pay to have a room to yourself. You will only incur an additional charge if you specifically request a single room. To see the price for the “My Own Room” option, please find your program on our extra services page
. If you want to room alone, please email firstname.lastname@example.org
to request a single room.
Please note that if you have booked the “My Own Room” option for this tour, you will receive your own single accommodation for all nights except Day 3 (the overnight bus).
Day 1 is an arrival day, and no activities have been planned. Upon arrival to the city on Day 1, or earlier if you have booked pre-accommodation with us, please make your way to the joining hotel. Please note: Check-in time will be in the afternoon. Once you arrive at the hotel, look for a note at reception from your tour leader. This note will give the details of your Welcome Meeting on Day 1, usually between 6:00 p.m. and 7:00 p.m., during which you will get a chance to meet your tour leader and other travelers, as well as learn more about how the tour will run. If you don’t see a note, please ask reception for details. If you miss the Welcome Meeting, your tour leader will leave a note at reception for you with any information you may need and with instructions for the next morning.
Santiago’s International Airport is Arturo Merino Benitez, located 26 km and about a 45-minute drive from the city. The approximate cost of a taxi is between $38-$65 USD (25,000-45,000 CLP). There is a counter within the airport where you can take an official taxi. We always recommend printing out the address of the hotel, to show to your taxi driver.
If you have paid in advance for an arrival transfer, a G Adventures representative will be at the airport to meet you, in the arrival hall in front of La Pica restaurant. If for any reason you are not met at the airport, please call our local emergency number. If you are unable to make contact for whatever reason, please make your way to the joining point hotel via taxi.
Should you need to contact G Adventures during a situation of dire need, it is best to first call their local office. If for any reason you do not receive an immediate answer, please leave a detailed message and contact information, so that they may return your call and assist you as soon as possible.
EMERGENCY CONTACT NUMBERS
G Adventures Office Buenos Aires, Argentina
During office hours (Weekdays 9:00 a.m.-6:00 p.m. Local Time) +51 1 241 1650
After hours Emergency number: +51 99 758 2712 (WhatsApp Available)
If for any reason you are unable to reach the G Adventures local office, please call the numbers listed below to connect with their Sales team, who will happily assist you.
Toll-free, North America only: 1 888 800 4100
Calls from UK: 0344 272 0000
Calls from Germany: 0800 365 1000
Calls from Australia: 1 300 796 618
Calls from New Zealand: 0800 333 307
Outside North America, Australia, New Zealand, Germany and the UK: +1 416 260 0999
Please read this article
on GEEO’s blog for our staff’s suggestions on the best gear to pack for your upcoming travels. You must be prepared to carry your own bags and be comfortable carrying them up and down stairs, on and off transportation, and to hotels. As a rule, we try not to have to walk more than 15-20 minutes with your bags, which is why we recommend keeping the weight of your bags between 22-30 lb. Most travelers carry a backpack or rolling bag of small to medium size. No XXL bags please! A daypack is also essential for carrying everyday items. Space is limited on transportation, so there is a limit of one main piece of luggage per person plus a daypack per person.
Please note that Aerolineas Argentinas allows 1 piece of luggage that weighs up to 15 kg on internal flights. For every extra kilo, the airline will charge $10 per kg at the time of check-in.
Health & Safety
- N95/KN95 face masks (at least a few just in case there is an outbreak within your group)
- Hand sanitizer
- Rapdi Covid tests/Antigen tests (at least 3)
- Fleece top or a packable jacket
- Light windproof/waterproof jacket
- Sun hat
- Small towel and swimwear
- Personal clothing for hot to cool weather – we recommend packing 7 outfits so you only have to do laundry once
- 1 pair hiking pants/track pants
- Sturdy walking shoes
- Sport sandals or flip-flops
- Watch or alarm clock
- Toiletries – your hotels will have soap and shampoo
- First-aid kit, including: lip salve, aspirin, bandaids, anti-histamine, Dramamine, Imodium or similar tablets for mild cases of diarrhea, electrolyte powder, insect repellent, extra prescription drugs you may be taking
- Travel pillow
- Money belt
- Water bottle
- Water filter
- Phone/tablet for internet – most hotels have WiFi
- Chargers for electronics as well converters/adapters, if needed
- AirTags or Tile trackers
- Packing cubes
- Snacks – packing a few granola bars is a good idea; you can buy snacks when you get there too, so don’t go crazy here
- Ziplock bags for wet clothing
- Reading/writing material
- Hand sanitizer/baby wipes
- Passport (with photocopies)
- Any entry visas or vaccination certificates required
- Travel insurance ID card
- Flight itinerary/boarding pass(es)
- USD/EUR cash
- Credit/debit card
- G Adventures vouchers
- GEEO Classroom action plans for your group – this is sent a few days before departure
Laundry facilities are offered by some of our hotels for a charge. There will be times when you may want to do your own laundry, so we suggest you bring non-polluting/biodegradable soap.
Passports and Visas
All GEEO trips require that the participant have a valid passport. Please see our general FAQ
for information on obtaining a passport. As with all of our trips, we try to provide the most accurate information we can, but governments sometimes change visa rules. It is your responsibility to double check the information we provide below by searching here
Please make sure you have at least 2 blank pages in your passport for the entry and exit stamp.
U.S. citizens do not need a visa to travel to Chile or Argentina for less than 90 days. Non-American participants should check with their government to find out if they need any visas.
The local currency in Chile is the Chilean peso (CLP), and the local currency in Argentina is the Argentine peso (ARS). As currency exchange rates fluctuate, we ask that you refer to the following website for daily exchange rates: www.xe.com.
We recommend that you obtain cash from ATMs while traveling; they will dispense the local currency. We do, however, recommend that you bring at least $200 USD in cash for emergency use or in case you have trouble with the ATMs. Major credit cards are accepted in most shops, but you may be charged an international transaction fee; ask your financial institution about their international fees. Please note that if you are carrying U.S. dollars, the bills should be in good condition (i.e., not torn, wrinkled, or marked on in any way) and dated recently.
A previous traveler told us, "Argentina is mad for US dollars. If I had known, I would have brought more cash and relied less on my credit/ATM and saved a little in fees."
Please bear in mind that cost of living in the Southern Cone countries (Argentina, Brazil, Chile) is much higher than the rest of South America and more comparable with Europe.
It is customary in Latin America to tip service providers such as waiters, at approximately 10%, depending on the service. Tipping is an expected, though not compulsory, component of this program and an expression of satisfaction with the people who assist you on your trip. Tipping is also one of the most direct ways that you can have a positive economic impact within the local community. Although it may not be customary to you, it is of considerable significance to the people who will take care of you during your travels.
There will be opportunities during the trip to tip your local guides or drivers. You may do this individually, or your tour leader may offer to collect the money and give a tip on behalf of the group. Recommendations for tipping local guides and drivers range from $5-10 USD per person per day, depending on the quality and length of the service. Ask your tour leader for specific recommendations based on the circumstances and expectations. Also, at the end of your program, if you felt your G Adventures tour leader did an outstanding job, a tip would be appreciated. The amount is entirely your personal preference, but as a guideline, $20-25 USD per person per week would be appropriate. Please budget about $50 for tips to local guides on optional activities.
GEEO cannot provide any medical advice, so it is very important to consult your doctor or a travel clinic about which vaccinations you will need for your trip. We recommend contacting Passport Health (http://www.passporthealthusa.com/), which has travel clinics located throughout the United States. You can also check the CDC's recommended vaccinations
for your destination. Please take this seriously!
We find the best prices for flights are often available around 90 days before departure, but of course this varies greatly from route to route and year to year. You should wait until this trip is confirmed before you book non-refundable flights.
GEEO and G Adventures bear no responsibility for any flights purchased before the trip is confirmed.
This program begins in Santiago, Chile, and ends in Buenos Aires, Argentina. Please double-check our itinerary for the date by which you must arrive in Santiago. You may want to arrive in Bogotá one or more days early in case you have flight disruptions. You can arrive at any time you choose, but try to make it in time for our 6:00 p.m. Welcome Meeting on Day 1. You can depart from Buenos Aires any time on the final day of the program.
Plugs and Converters
There are two components to provide external power to your device: adapters and transformers (also called electrical converters). The adapter is for your device's plug, adapting the prongs on a standard U.S. two- to three-pronged power cord to fit the local outlets. The transformer/converter changes the local voltage to the voltage used in the U.S.
Chile and Argentina use a Type C European-style two-prong plug. The voltage is 220V. (Standard U.S. electrical outlets are 120V.) Most new devices, including phones and laptops, are made to work with the different voltage rates, but some devices, like hair dryers, may only work on the U.S. standard of 120V. Check your device's plug or manual to see what voltage range it requires. Most transformer blocks will have an “Input” line that defines its voltage capacity; for example, “Input: 100-240V” means that it will work with voltages between 100V to 240V. If your device can’t handle the higher voltage, you’ll need to purchase a transformer/converter. You can find world transformers/converters online or at many retail stores in the travel section.
Before you decide to travel with GEEO, it is important that you read all of the information about the program you are considering. Remember, our programs are quite adventurous.
- The purpose of the accommodation is to provide a safe place for you to sleep. Sometimes you will be pleasantly surprised, but do not expect luxury. Sometimes the accommodation is not air conditioned.
- We use a mix of transportation that gets our guests from location to location safely. The transportation will often be an adventure in itself.
- You must be able to easily carry or roll your luggage, so do not over-pack.
- Please make sure you have thoroughly read the itinerary and can handle the group activities.
- We recommend always carrying snacks with you. Meals can sometimes be far apart.
- Please make sure you understand the role of your tour leader on this trip as they are not the traditional “guide” you may be expecting. While our trips are educational, they aren’t study/lecture trips. We want you to learn through exploring, and much of your experience will be based on how active you choose to be in acquiring knowledge and interacting with locals.
Hopefully this is the kind of adventure you are interested in!
While it is our intention to adhere to the routes described on our website, there is a certain amount of flexibility built into the itinerary and on occasion it may be necessary, or desirable, to make alterations. The itinerary is brief, as we never know exactly where our journey will take us. Due to our style of travel and the regions we visit, travel can be unpredictable. The information on our website is a general guide to the tour and region, and any mention of specific destinations or wildlife is by no means a guarantee that they will be visited or encountered. Additionally, any travel times listed are approximations only and subject to vary due to local circumstances.
This trip takes place during winter in the Southern Hemisphere. In Santiago and Buenos Aires, you can expect high temperatures around 60º F and lows around 40º F. In the Andes, the weather will be cooler, with highs around 50º F and lows around 30º F. This trip is great for those who like cold weather and want to escape the heat of July in the Northern Hemisphere. Plus, you will have the chance to go skiing!