Details

Frequently Asked Questions

Please read our general FAQs, where you can find essential information that applies to all of our programs.

Resources to Learn & Teach about Portugal

Visit our recommended reading page to see the list of books GEEO recommends reading before your program (this is not required reading). We also have lesson plans and Pinterest boards that may be useful for you as you learn about your destination and prepare to bring lessons back to your classroom.

Terms and Conditions

It is very important to review our Terms and Conditions before signing up for a GEEO program.

GEEO Program Confirmation Process

We require a minimum of 6 participants for most GEEO programs. We officially confirm that a program will run once at least 8 people have signed up, which provides a margin for individual cancellations. Nearly all GEEO programs ultimately meet this enrollment quota, and in the rare event that a program does not meet the minimum requirement and GEEO cancels the program, we will work with you to find a suitable alternative or provide a refund of your deposit if you prefer. We encourage you to sign up for any program that interests you, and we will notify the entire group once 6 people are booked and again once 8 people are booked. We always emphasize the importance of exercising caution when making non-refundable travel arrangements, especially given the unpredictable nature of travel. For example, we typically recommend booking flights with flexible change/cancellation policies.

Cancellation Policy

All cancellations must be submitted to GEEO in writing by emailing your request for cancellation to travel@geeo.org. If you do not receive a confirmation that we have received your cancellation request, please call us at 1-877-600-0105.

• If you cancel 60 days or more prior to the start of your program, all payments will be refunded excluding your $350 deposit, which is kept on file for future use and never expires. (Exception for participants who receive grants from our university partners: To address disruption caused by cancellation from grant recipients, deposits paid by grant recipients are forfeited upon cancellation.)
• If you cancel between 30 and 59 days prior to the start of your program, you will receive a 50% refund and your deposit will be kept on file for future use and will never expire.
• If you cancel within 30 days prior to the start of your program, you will receive no refund, but your deposit will be kept on file for future use and will never expire.

---

Trip Notes & Expectations

Before you decide to travel with GEEO, it is important that you read all of the information about the program contained on this page. Our programs are quite adventurous, and we find that clients who read the trip details in full are happier with their experiences.

1. ACCOMMODATION: The purpose of the accommodation is to provide a safe, well-located place for you to sleep. Sometimes you will be pleasantly surprised, but do not expect luxury, however, as our priority is keeping our programs as affordable as possible. Accommodation in Europe is quite different from other parts of the world. You can expect clean, safe, simple accommodation in convenient locations, though customer service may sometimes be imperfect. Due to high demand, hotels can charge a premium and may have little motivation to improve facilities. Important: Single room accommodations in European hotels are often smaller, and may not be to the same service level as double-occupancy rooms.
2. TRANSPORTATION: We use a mix of transportation that gets our guests from location to location safely. Sometimes you will have full days and nights of transportation as our trips tend to cover a lot of ground. Transportation will often be an adventure in itself.
3. LUGGAGE: In Europe it is very rare to find elevators in train stations, hotels or other public places. We use public transport on this trip, which means you will need to carry your luggage from platform to platform, in and out of trains and buses etc. and also possibly up several flights of stairs. You will also need to be able to stow your luggage safely on trains and buses. It is therefore essential that you pack light and bring luggage which is compact and lightweight, and which you can easily transport. The carrying of your luggage remains your responsibility at all times.
4. ORIENTATION WALKS: The orientation walking tours on this trip are often on cobblestone roads at steep grades and can last several hours. Feel free to opt-out of these walking tours, if you wish to move at a slower pace. In some cases, on the other side of the coin, they may move a bit too slow for you. If you have a map, a travel app, or a guidebook, feel free to go off on your own. GEEO wants you to have the experience you desire, and sometimes that means separating yourself from the group. We recommend always carrying snacks with you. Meals can sometimes be far apart.
5. ACTIVITY LEVEL & PACE: This trip includes light walking and hiking that is suitable for most fitness levels. In the cities, you can split apart from the group to go at your own pace.
6. LOCAL GUIDES: In Europe, all guiding is based around local guides, all of whom are licensed to work only in a particular city. As such, our leaders are able to provide orientation walks that will show you the layout of each town and city, as well as the location of local services such as post offices and laundromats, but are unable legally to share historical facts and figures in public places. Your tour leader will be able to help you find a local guided tour in each location if you would like one.
7. GROUP LEADER: Please make sure you understand the role of your tour leader on this trip. All GEEO/G Adventures group trips are accompanied by one of G Adventure's group leaders, which they refer to as Chief Experience Officers (CEO). The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. They will provide information on the places you are traveling through, offer suggestions for things to do and see, recommend great local eating venues, and introduce you to our local friends. Our itineraries often have plenty of free time to explore on your own. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious, and social aspects. We also use local guides where we think more specific knowledge will add to the enjoyment of the places we are visiting – we think it’s the best of both worlds.

Single Travelers

Half of GEEO’s participants travel by themselves, so please don’t worry if you do not have a travel companion for your trip. Our program fee is for one traveler in double-occupancy accommodation, and GEEO can find you a roommate of the same gender if you do not have a travel companion. Most of our programs have a “My Own Room” option, also known as a “Single Supplement,” which is an extra fee that you can pay to have a room to yourself. You will only incur an additional charge if you specifically request a single room. To see the price for the “My Own Room” option, please find your program on our extra services page. If you want to room alone, please email travel@geeo.org to request a single room.

Emergency Contacts

Should you need to contact G Adventures during a situation of dire need, it is best to first call their local G Adventures office. If for any reason you do not receive an immediate answer, please leave a detailed message and contact information so they may return your call and assist you as soon as possible. EMERGENCY CONTACT NUMBERS G Adventures UK office (Weekdays 9:00 a.m.-5:30 p.m. GST) +44 20 7243 9870 For absolute emergencies after office hours please contact: +44 7817 262 559 If you are unable for any reason to contact the local office, please call the numbers listed below, which will connect you directly with the 24-hour Sales team, who will happily assist you. Toll-free, North America only: 1 888 800 4100 Calls from UK: 0344 272 0000 Calls from Germany: 0800 365 1000 Calls from Australia: 1300 796 618 Calls from New Zealand: 0800 333 307 Outside North America, Australia, New Zealand, Germany and the UK: +1 416 260 0999 If for any reason you do not receive an immediate answer, please leave a detailed message and contact information, and your call will be returned as soon as possible.

Packing List

Please read this article on GEEO’s blog for our staff’s suggestions on the best gear to pack for your upcoming travels. You must be prepared to carry your own bags and be comfortable carrying them up and down stairs, on and off transportation, and to hotels. As a rule, we try not to have to walk more than 15-20 minutes with your bags, which is why we recommend keeping the weight of your bags between 22-30 lb. Most travelers carry a backpack or rolling bag of small to medium size. No XXL bags please! A daypack is also essential for carrying everyday items. Space is limited on transportation, so there is a limit of one main piece of luggage per person plus a daypack per person.

Suggested (click to expand)

• Raincoat and/or umbrella
• Personal clothing for warm to hot weather (lows in the 50’s, highs in the 60’s) – we recommend packing 7 days of outfits so you don’t have to laundry
• Sturdy walking shoes
• Daypack
• Sunblock
• Sunglasses
• Sun hat
• Water bottle
• Watch or alarm clock (or use your phone)
• Toiletries – Important: Some hotels do not give you soap and shampoo
• Camera (or use your phone)
• First-aid kit, including: lip salve, aspirin, bandaids, anti-histamine, Dramamine, Imodium or similar tablets for mild cases of diarrhea, electrolyte powder, insect repellent, extra prescription drugs you may be taking

Optional (click to expand)

• Travel pillow
• Money belt
• Phone/tablet for internet – most hotels have WiFi
• Chargers for electronics as well as converters/adapters, if needed
• AirTags or Tile trackers
• Packing cubes
• Earplugs
• Snacks – packing a few granola bars is a good idea; you can also buy snacks when you get there too, so don’t go crazy here
• Ziplock bags
• Reading/writing material
• Hand sanitizer/baby wipes
• Light fleece top

Documents (click to expand)

• Passport (with photocopies)
• Travel insurance (with photocopies)
• Airline tickets (with photocopies)
• EUR/USD cash
• Credit or debit card (see personal spending money)
• G Adventures vouchers, pre-departure information, and dossier
• Any entry visas or vaccination certificates required
• GEEO Classroom action plans for your group – this is sent 10-30 days before departure

Laundry

Laundry facilities are offered by some of our hotels for a charge. You can also use a local laundromat, if necessary. We recommend packing enough clothes so you don't have to do laundry.

Passports and Visas

All GEEO programs require the participant to have a valid passport. Please see our general FAQ for information on obtaining a passport. As with all of our trips, we try to provide the most accurate information we can, but governments sometimes change visa rules. It is your responsibility to double check the information we provide below by searching the U.S. State Department's International Travel Guidance. U.S. citizens do not need a visa to travel to Portugal. Non-American participants should check with their government or nearest Portuguese Embassy to find out if they need a visa.

Money Exchange

Portugal is part of the Eurozone and uses the common currency, the euro (EUR). As currency exchange rates fluctuate, we ask that you refer to the following website for daily exchange rates: www.xe.com. We recommend that you obtain cash from ATMs while traveling; they will dispense the local currency. We do, however, recommend that you bring at least $200 USD in cash for emergency use or in case you have trouble with the ATMs. Major credit cards are accepted in most shops, but you may be charged an international transaction fee; ask your financial institution about their international fees. Please note that if you are carrying U.S. dollars, the bills should be in good condition (i.e., not torn, wrinkled, or marked on in any way) and dated recently.

Tipping

It is customary to leave a small tip for service providers, such as waiters, if you are pleased with the service. Tipping is an expected, though not compulsory, component of this program and an expression of satisfaction with the people who assist you on your trip. Although it may not be customary to you, it is of considerable significance to the people who will take care of you during your travels. There will be opportunities during the trip to tip your local guides or drivers. You may do this individually, or your tour leader may offer to collect the money and give a tip on behalf of the group. Ask your tour leader for specific recommendations based on the circumstances and expectations. Also, at the end of your program, if you felt your G Adventures tour leader did an outstanding job, a tip would be appreciated. Tipping amounts are entirely your personal preference, but as a guideline:

• Service providers/Waiters: €1-2 EUR for snacks or 10% of a meal bill
• Local guides and drivers: €3-5 EUR per person per day
• Tour Guide (CEO): €30-40 EUR per person per week

Flights

We find the best prices for flights are often available around 90-120 days before departure, but of course this varies greatly from route to route and year to year. You should wait until this trip is confirmed before you book non-refundable flights. GEEO and G Adventures bear no responsibility for any flights purchased before the trip is confirmed. This program begins in Lisbon and ends in Porto. Please double-check our itinerary for the date by which you must arrive in Lisbon. You may want to arrive in Europe one or more days early in case you have flight disruptions. You can arrive at any time you choose, but try to make it in time for our 6:00 p.m. Welcome Meeting on Day 1. You can depart Porto any time on the final day of the program.

Plugs and Converters

There are two components to provide external power to your device: adapters and transformers (also called electrical converters). The adapter is for your device's plug, adapting the prongs on a standard U.S. two- to three-pronged power cord to fit the local outlets. The transformer/converter changes the local voltage to the voltage used in the U.S. Portugal has type F outlets for two circular prongs (type C and E plugs also work), and the voltage is 220-240V. (Standard U.S. electrical outlets are 120V.) Most new devices, including phones and laptops, are made to work with the different voltage rates, but some devices, like hair dryers, may only work on the U.S. standard of 120V. Check your device's plug or manual to see what voltage range it requires. Most transformer blocks will have an “Input” line that defines its voltage capacity; for example, “Input: 100-240V” means that it will work with voltages between 100V to 240V. If your device can’t handle the higher voltage, you’ll need to purchase a transformer/converter. You can find world transformers/converters online or at many retail stores in the travel section.

Weather

Portugal has pleasant springtime weather in late March. Expect comfortable temperatures ranging from the mid 50s F to the upper-60s F. Occasional showers are possible, but it will generally be sunny, making it a great time to visit without the summer crowds.

🗣️ Advice From Past Participants

I think it could be helpful for some to budget more for food. When we ate an evening meal together as a group, we shared the cost of water, bread, and olives. This ranged from 1.50 to 3.00 Euros per person, depending on the meal. You don't know the cost of your portion of those items until the end of the meal, when they divide it up (this is not a problem, you just know that there will be an additional cost to the menu prices you are selecting for yourself). If you like butter on your bread, you pay an extra 1 Euro per pat of butter (personal preference). Each traveler had a personal food preference and budget to work within. I saw some participants order appetizers, entrees, desert, and wine at each meal. That's what worked with their personal budget/preferences. I saw others order a lower priced entree and pay their share of water/bread/olives. That's what worked within their personal budget/preferences. You don't need dessert. You don't need an appetizer. You don't need a beverage besides the shared water. You don't need butter 😉. It is totally possible to balance a lower priced lunch with a higher priced dinner over the course of the day. And, all of the meals can balance out over the course of the week. As adults who budget, we learn how to do these things. I asked for the name of the restaurant ahead of time so I could review the menu, to see if the options met my budget/food preferences. I spoke with a fellow traveler who took fruit from the hotel breakfast to supplement the day. We all get to make choices, and if the group's suggested restaurant is outside one's budget, they can opt to dine separately.