Details

Frequently Asked Questions

Please click here to go to our general FAQ, which has essential information that applies to all of our programs.

Resources to Learn & Teach About This Region

Visit our recommended reading page to see the list of books GEEO recommends reading before your program (this is not required reading). We also have lesson plans and Pinterest boards that may be useful for you as you learn about your destination and prepare to bring lessons back to your classroom.

Terms and Conditions

It is very important for you to visit our Terms and Conditions page before signing up for this program.

Cancellation policy

All cancellations must be submitted to GEEO in written form by emailing your request for cancellation to travel@geeo.org. If you do not receive a confirmation that we have received your written cancellation request, please call us at 1-877-600-0105. Verbal cancellation requests will not be honored.

• If you cancel 60 days or more prior to departure, all your program fee payments will be refunded besides your $350 deposit which is kept on file for future use
• If you cancel between 30 and 59 days prior to departure, you will receive a 50% refund and your deposit is kept on file for future use
• If you cancel within 30 days of departure, you will receive no refund, but your deposit is kept on file for future use

Group Leader Description

All GEEO/G Adventures group trips are accompanied by one of G Adventure’s group leaders, which they refer to as Chief Experience Officers (CEO). The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. They will provide information on the places you are traveling through, offer suggestions for things to do and see, recommend great local eating venues, and introduce you to our local friends. Our itineraries often have plenty of free time to explore on your own. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious, and social aspects. We also use local guides where we think more specific knowledge will add to the enjoyment of the places we are visiting – we think it’s the best of both worlds.

Fitness Level

Trip includes light walking and hiking that is suitable for most fitness levels. The heat and humidity are the biggest physical challenges. Make sure you stay hydrated!

Single Travelers

Half of the people that travel with GEEO are traveling by themselves, so please don’t worry if you have no one who can join you on your trip. Our pricing is based on double occupancy or, in other words, two people to a room. You never have to pay for a single room unless you want one. GEEO can find you a roommate of the same gender. Most of our trips have a “My Own Room” option, also known as a “Single Supplement,” which is an extra fee that will allow you to have a room to yourself. If you want to room alone, please email travel@geeo.org. To see the price for the “My Own Room” option, please click here where you can look up your trip in the extra services spreadsheet.

Joining Instructions

Day 1 is an arrival day and no activities have been planned. Upon arrival to the city on Day 1 (or earlier if you have booked pre-accommodation with us), please make your way to the joining hotel. Please note: Check-in time will be in the afternoon. Once you arrive at the hotel, look for a note at reception from your tour leader. This note will give the details of your Welcome Meeting on Day 1 (usually between 6:00 p.m. and 7:00 p.m.), where you will get a chance to meet your tour leader and other travelers, as well as learn more about how the tour will run. If you don’t see a note, please ask reception for details! When you arrive at the airport we recommend taking a taxi to the hotel. Some of our programs have an optional airport transfer that can be paid for in advance. If you book the airport transfer, someone will meet you at the airport with your name on a sign and will take you to the hotel. To see the price for an airport transfer, please click here where you can look up your trip in the extra services table.

Emergency Contacts

Should you need to contact G Adventures during a situation of dire need, it is best to first call their local office. If for any reason you do not receive an immediate answer, please leave a detailed message and contact information, so that they may return your call and assist you as soon as possible. Emergency Contact Details: After office hours emergencies: From outside Thailand +66 (0) 92 338 9222 From within Thailand (0) 92 338 9222 If you are experiencing complications with your Bangkok airport transfer that was booked through G Adventures please call: +66 86 321 0729 (086 321 0729 from within Thailand) or +66 82 450 2777 (082 450 2777 from within Thailand) If you are unable for any reason to contact their local office, they have a toll-free line within North America (or our regular direct line), which will connect you directly with their Toronto office. In the event that you cannot get through, you can reach a member of their Operations department at the mobile number below. Toll-free, North America only: 1 888 800 4100 Calls from UK: 0344 272 0000 Calls from Germany: 0800 365 1000 Calls from Australia: 1 300 796 618 Calls from New Zealand: 0800 333 307 Outside North America, Australia, New Zealand, Germany and the UK: +1 416 260 0999

Packing List

Please read this article on GEEO’s blog for our staff’s suggestions on the best gear to pack for your upcoming travels. You must be prepared to carry your own bags and be comfortable carrying them up and downstairs, on and off transportation, and to hotels. As a rule, we try not to have to walk more than 15-20 minutes with your bags, which is why we recommend keeping the weight of your bags between 22-30 lb. Most travelers carry a backpack or rolling bag of small to medium size. No XXL bags please! A daypack is also essential for carrying everyday items. Space is limited on transportation, so there is a limit of one main piece of luggage per person plus a daypack per person. There may be a weight restriction for the internal flight on this tour. Each passenger is allowed to carry one checked bag with a maximum weight of 15 kg (33 lbs). Additional bags or excess weight charges may apply. These charges are the responsibility of the passengers. Health & Safety (Required!)

• N95/KN95 Face masks (At least three per week)
• Hand sanitizer
• Pen (Please bring your own pen for filling out documents.)
• Quick Covid Test/Antigen Tests (At least 5, and for longer trips, 3 per week of travel)

Suggested Checklist

• Light windproof/waterproof jacket or umbrella
• Sun hat
• Personal clothing for hot weather – t-shirts, shorts, etc.
• Daypack
• Sturdy walking shoes
• Sport sandals or flip-flops
• Sunblock
• Sunglasses
• Watch or alarm clock
• Flashlight or headlamp
• Clothes for religious sites – knees and shoulders must be covered
• Small Flashlight
• Toiletries – your hotels will have soap and shampoo
• Camera
• First-aid kit, including: lip salve, Aspirin, bandaids, anti-histamine, Dramamine, Imodium or similar tablets for mild cases of diarrhea, electrolyte powder, insect repellent, extra prescription drugs you may be taking

Optional Checklist

• Lightweight silk sleep sheet
• Travel pillow
• Money belt
• Water bottle
• Phone/Tablet for internet – most hotels have WiFi
• Chargers for electronics as well converters/adapters, if needed
• AirTags or Tile trackers
• Packing cubes
• Ear Plugs
• Snacks – packing a few granola bars is a good idea; you can buy snacks when you get there too, so don’t go crazy here
• Ziplock bags for wet clothing
• Reading/writing material
• Hand sanitizer/Baby wipes

Document Checklist

• 3 Passport-sized photos
• Passport (with photocopies)
• Travel insurance (with photocopies)
• Airline tickets (with photocopies)
• EUR/USD cash
• Credit or debit card
• G Adventures vouchers, pre-departure information, and dossier
• Any entry visas or vaccination certificates required
• GEEO Classroom action plans for your group – this is sent 10-30 days before departure

Laundry

Laundry facilities are offered by some of our hotels for a charge or ask your group leader where the nearest laundromat is. If you want to do your own laundry, we suggest you bring your own non-polluting/biodegradable soap.

Passports and Visas

All GEEO trips require that the participant have a valid passport. Please see our general FAQ for information on obtaining a passport. As with all of our trips, we try to provide the most accurate information we can, but governments sometimes change visa rules. It is your responsibility to double-check the information we provide below by searching here. Thailand Americans do not need a visa for stays in Thailand of less than 30 days. Please check with your nearest Thai Embassy if you are not American. Laos Your tour leader will assist with the arrangements for your Laos visa at the start of your trip, so you do not need to get it in advance of your departure. You will need 2 passport pictures, and it costs approximately $50. Vietnam You will need to get a tourist visa for Vietnam. U.S. citizens must have a valid passport and a visa to enter Vietnam. Your passport must be valid for six months beyond your planned stay, and you must have at least one blank visa page. If you arrive in Vietnam without an appropriate visa or pre-approval for a visa on arrival, you will be denied entry. You have until about 2 weeks before departure to complete your online application, but we suggest getting it done at your earliest convenience. We suggest using Sherpa's services, available here, or applying for an e-visa through the Embassy of Vietnam here. The e-visa fee is $25 USD, and the processing time is 3 business days. Here is the information you will need for your application:

• Intended date of entry: 12/07/2023 (July 12, 2023)
• Intended temporary residential address in Viet Nam: GEEO will provide this to registered participants
• Intended length of stay in Vietnam: GEEO will provide this to registered participants
• Entry checkpoint: Noi Bai Int Airport (Ha Noi)
• Exit checkpoint: GEEO will provide this to registered participants
• a photo of the ID page of your passport
• a passport-style photo of yourself against a light background

Travelers with an e-visa can go directly to the immigration checkpoints at their point of entry and do not need to wait in line at the Visa-on-Arrival counters. Non-American participants should check with their government or nearest Vietnamese Embassy to find out if they need a visa. Please be aware that you will require 3 empty pages (minimum) in your passport and at least 6-months passport validity for this trip.

Money Exchange

As currency exchange rates fluctuate, we ask that you refer to the following website for daily exchange rates: www.xe.com. ATMs are also widely available that distribute the local currency, and this is what we recommend as your primary source of cash while traveling. Please make sure you bring at least $200 USD in cash as emergency money just in case you have trouble with the ATMs or lose your bank card. Major credit cards are accepted in most shops, but they may charge a 2-4% transaction fee. Traveler's checks have security advantages, but they can be difficult to change. Visa and MasterCards are useful for cash advances in an emergency situation. Please note that, if you are carrying U.S. Dollars, they should be in good condition (i.e., not torn, wrinkled, or marked on in any way) and printed recently.

Tipping

It is customary in Asia to tip service providers such as waiters, at approximately 10%, depending on the service. Tipping is expected – though not compulsory – and shows an expression of satisfaction with the people who have assisted you on your tour. Although it may not be customary to you, it is of considerable significance to the people who will take care of you during your travels. There are several times during the trip where there is an opportunity to tip the local guides or drivers we use. You may do this individually, or your tour leader will offer to collect the money and tip as a group. Recommendations for tipping drivers and local guides would range from $1-$2 USD per person per day, depending on the quality and length of the service. Ask your tour leader for specific recommendations based on the circumstances and culture. Also, at the end of each trip, if you felt your G Adventures tour leader did an outstanding job, tipping is appreciated. The amount is entirely a personal preference, but we recommend using $20-$25 USD per person per week as a guideline.

Vaccinations

We legally cannot give you any medical advice. It is very important to consult your doctor or a travel clinic about which vaccinations you will need for your trip. Please take this seriously!

Flights

We find the best prices for flights are often available 60 days before departure, but of course this varies greatly from route to route and year to year. We advise that you wait until this trip is confirmed before booking non-refundable and non-changeable flights. GEEO and G Adventures bear no responsibility for any flights purchased before the trip is confirmed. Your trip begins in Bangkok and ends in Hanoi. Please double-check our itinerary for the date by which you must arrive in Bangkok and the earliest time you can depart Hanoi.

Plugs and Converters

There are two components to provide external power to your device: adapters and transformers. The adapter is the plug, adapting the prongs on a standard U.S. two to three-pronged power cord to match the prongs required by the local outlets. The transformer changes the local voltage to that required by your device. Thailand, Laos, and Vietnam use a combination of both American and European outlets, known as type A and type C plugs. In all three countries, the voltage is 220-240 Volts. U.S. outlets are 120V. Most new devices (phones and laptops) can handle the different voltage rates, but some devices only work on the U.S. standard of 120V. Check your device to see what voltage range it handles. Most transformer blocks will have an “Input” line that defines its voltage capacity. For example, “Input: 100-240V” means that it will work on voltages from 100V to 240V. If your transformer can’t handle the different voltage, you’ll need to purchase a voltage converter. You can find world regional voltage converter power packs at various vendors.

Expectations

Before you decide on traveling with GEEO it is important that you read all of the information about the program you are considering. Remember, our programs are quite adventurous.

• The purpose of the accommodation is to provide a safe place for you to sleep. Sometimes you will be pleasantly surprised, but do not expect luxury. Sometimes the accommodation is not air-conditioned.
• We use a mix of transportation that gets our guests from location to location safely. Sometimes you will have full days and nights of transportation as our trips tend to cover a lot of ground. The transportation will often be an adventure in itself.
• You must be able to easily carry or roll your luggage, so do not over-pack.
• Many of our programs occur in locations where it is very hot during the day. Please make sure you have thoroughly read the itinerary and can handle the group activities, which sometimes include day hikes with your daypacks.
• We recommend always carrying snacks with you. Meals can sometimes be far apart.
• Please make sure you understand the role of your tour leader on this trip as they are not the traditional “guide” you may be expecting. While our trips are educational, they aren’t study/lecture trips. We want you to learn through exploring, and much of your experience will be based on how active you choose to be in acquiring knowledge and interacting with locals.

Hopefully this is the kind of adventure you are interested in!

Itinerary Disclaimer

While it is our intention to adhere to the routes described on our website, there is a certain amount of flexibility built into the itinerary and on occasion it may be necessary, or desirable, to make alterations. The itinerary is brief, as we never know exactly where our journey will take us. Due to our style of travel and the regions we visit, travel can be unpredictable. The information on our website is a general guide to the tour and region and any mention of specific destinations or wildlife is by no means a guarantee that they will be visited or encountered. Additionally, any travel times listed are approximations only and subject to vary due to local circumstances.

Advice From Past Participants

“I would recommend a cooking lesson at the ‘Little Hanoi’ cooking school. It is amazing and the instructor ‘Tin’ is a culinary artist. Our guide recommended it to us and it was phenomenal, one of the highlights of the trip, and we stumbled into it on the last day. It’s run by a small family, and ‘Tin’ is their head chef.” “Even though this trip is rated for a person of average fitness, some of the days were fairly challenging, and I am reasonably fit. I was fine, but some people in the group struggled. I would just mention that you should make sure you can climb a steep hill (embarking and disembarking from the Mekong) and lug your bags around.” “Stress packing light. Those people who didn’t really regretted it! Mention how HOT is, so people pack appropriately. Women need appropriate clothes for visiting temples. Make sure you bring sunscreen and bug spray!” “I wish I had known where the swimming pools were in advance!”

Weather

In parts of Laos, Vietnam, and Thailand, the wet season runs from around May to October. The wet season is characterized by a downpour for a few hours each day rather than all-day torrential downpours. The advantages of this season are somewhat lower temperatures, cleaner air, and smaller crowds.