Details

Frequently Asked Questions

Please read our general FAQs, where you can find essential information that applies to all of our programs.

Resources to Learn & Teach about Japan

Visit our recommended reading page to see the list of books GEEO recommends reading before your program (this is not required reading). We also have lesson plans and Pinterest boards that may be useful for you as you learn about your destination and prepare to bring lessons back to your classroom.

Terms and Conditions

It is very important for you to visit our Terms and Conditions page before signing up for this program.

GEEO Program Confirmation Process

We require a minimum of 6 participants for most GEEO programs. We officially confirm that a program will run once at least 8 people have signed up, which provides a margin for individual cancellations. Nearly all GEEO programs ultimately meet this enrollment quota, and in the rare event that a program does not meet the minimum requirement and GEEO cancels the program, we will work with you to find a suitable alternative or provide a refund of your deposit if you prefer. We encourage you to sign up for any program that interests you, and we will notify the entire group once 6 people are booked and again once 8 people are booked. We always emphasize the importance of exercising caution when making non-refundable travel arrangements, especially given the unpredictable nature of travel. For example, we typically recommend booking flights with flexible change/cancellation policies.

Cancellation Policy

All cancellations must be submitted to GEEO in written form by emailing your request for cancellation to travel@geeo.org. If you do not receive a confirmation that we have received your written cancellation request, please call us at 1-877-600-0105. Verbal cancellation requests will not be honored.

• If you cancel 60 days or more prior to the start of your program, all payments will be refunded excluding your $350 deposit, which is kept on file for future use and never expires. (Exception for participants who receive grants from our university partners: To address disruption caused by cancellation from grant recipients, deposits paid by grant recipients are forfeited upon cancellation.)
• If you cancel between 30 and 59 days prior to the start of your program, you will receive a 50% refund and your deposit will be kept on file for future use and will never expire.
• If you cancel within 30 days prior to the start of your program, you will receive no refund, but your deposit will be kept on file for future use and will never expire.

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Trip Notes & Expectations

Before you decide to travel with GEEO, it is important that you read all of the information about the program contained on this page. Our programs are quite adventurous, and we find that clients who read the trip details in full are happier with their experiences.

1. ACCOMMODATION: The purpose of the accommodation is to provide a safe, well-located place for you to sleep. We use simple hotels to keep these trips as inexpensive as possible. Please see the section below on accommodation for more details specifically related to this program.
2. LUGGAGE: We use public transport on this trip, which means you will need to carry your luggage from platform to platform, in and out of trains and buses, etc., and also possibly up several flights of stairs. You will also need to be able to stow your luggage safely on trains and buses. You should be able to comfortably walk for 10-30 minutes at a time with your luggage. It is therefore essential that you pack light and bring luggage that is compact and lightweight. The carrying of your luggage remains your responsibility at all times.
3. ACTIVITY LEVEL & PACE: This trip occurs in locations where it is warm to hot during the day. Please make sure you have thoroughly read the itinerary and can handle the group activities, which sometimes include walking and light hiking with your daypacks. We recommend always carrying snacks with you. Meals can sometimes be far apart.
4. TRANSPORTATION: We use a mix of transportation that gets our guests from location to location safely. Sometimes you will have full days of transportation as our trips tend to cover a lot of ground. The transportation will often be an adventure in itself.
5. JAPAN RAIL PASS: Only foreigners traveling as a tourist are able to use a Japan Rail Pass. If you are a Japanese citizen/resident or traveling on a student/business visa, please advise us at the time of booking, as you will not be able to take advantage of the Rail pass.
6. TATTOOS: Tattoos are not common or widely accepted in Japan. There is no cause for concern, but do your best to cover your tattoos when possible and note that you may not be permitted to enter public spas or onsens (hot springs).
7. LANGUAGE: Travel in Japan is easy, clean, fast and efficient, however, please be aware that English is still not widely spoken. However, a lot of patience, a sense of humor, and respect for the local culture goes a long way in any Japan and will greatly enrich your experience.
8. GROUP LEADER: Please make sure you understand the role of your tour leader on this trip. All GEEO/G Adventures group trips are accompanied by one of G Adventure's group leaders, which they refer to as Chief Experience Officers (CEO). The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. They will provide information on the places you are traveling through, offer suggestions for things to do and see, recommend great local eating venues, and introduce you to our local friends. Our itineraries often have plenty of free time to explore on your own. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious, and social aspects. We also use local guides where we think more specific knowledge will add to the enjoyment of the places we are visiting – we think it’s the best of both worlds.

Single Travelers

Half of GEEO’s participants travel by themselves, so please don’t worry if you do not have a travel companion for your trip. Our program fee is for one traveler in double-occupancy accommodation, and GEEO can find you a roommate of the same gender if you do not have a travel companion. Most of our programs have a “My Own Room” option, also known as a “Single Supplement,” which is an extra fee that you can pay to have a room to yourself. You will only incur an additional charge if you specifically request a single room. To see the price for the “My Own Room” option, please find your program on our extra services page. If you want to room alone, please email travel@geeo.org to request a single room.

Accommodation

Japan is one of the most populous countries in the world and space is at a premium. Therefore, hotel rooms are small! Additionally, many Japanese hotels do not have designated non-smoking rooms. Therefore, we ask hotels to deodorize rooms before check-in.

Emergency Contacts

Should you need to contact G Adventures during a situation of dire need, it is best to first call their local G Adventures office. If for any reason you do not receive an immediate answer, please leave a detailed message and contact information so they may return your call and assist you as soon as possible. G Adventures Local Office (Japan) During office hours, Mon-Fri (Excluding national holidays) 9:00-18:00 Local Time From outside Japan: 1st contact +81 3-6823-2336 (2nd contact +81 80 6779 1851 or +81 70 9034-2336) From within Japan: 1st contact 03-6823-2336 (2nd contact 080 6779 1851 or 070 9034 2336) After office hours emergency number Primary phone: +81 80 6779 1851 or +81 70 9034 2336 (from within Japan: 080 6779 1851 or 070 9034 2336) If you are unable for any reason to contact the local office, please call the numbers listed below, which will connect you directly with the 24-hour Sales team, who will happily assist you. Toll-free, North America only: 1 888 800 4100 Calls from UK: 0344 272 0000 Calls from Germany: 0800 365 1000 Calls from Australia: 1300 796 618 Calls from New Zealand: 0800 333 307 Outside North America, Australia, New Zealand, Germany and the UK: +1 416 260 0999

Packing List

Please read this article on GEEO’s blog for our staff’s suggestions on the best gear to pack for your upcoming travels. You must be prepared to carry your own bags and be comfortable carrying them up and down stairs, on and off transportation, and to hotels. As a rule, we try not to have to walk more than 15-20 minutes with your bags, which is why we recommend keeping the weight of your bags between 22-30 lb. Most travelers carry a backpack or rolling bag of small to medium size. No XXL bags please! A daypack is also essential for carrying everyday items. Space is limited on transportation, so there is a limit of one main piece of luggage per person plus a daypack per person. Suggested Checklist

• Rain jacket, poncho, or umbrella (it will likely rain)
• Personal clothing for hot weather – we recommend packing 8-9 days of outfits so you only have to do laundry once
• Light fleece (for flight over)
• Comfortable walking shoes
• Daypack
• Sunblock
• Sunglasses
• Sun hat
• Watch or alarm clock (or use your phone)
• Toiletries
• Camera (or use your phone)
• First-aid kit, including: lip salve, aspirin, bandaids, anti-histamine, Dramamine, Imodium or similar tablets for mild cases of diarrhea, electrolyte powder, insect repellent, extra prescription drugs you may be taking

Optional Checklist

• Travel pillow
• Money belt
• Water bottle
• Electrolyte drink mix packets
• Phone/tablet for internet – hotels have WiFi
• Chargers for electronics as well as converters/adapters, if needed
• AirTags or Tile trackers
• Packing cubes
• Flip-flops/sandals
• Portable/rechargeable misting fan
• Small cooling towel
• Swimwear (the hotels do not have pools, but you may have an opportunity to swim in the Japan Sea at Hagi)
• Earplugs
• Snacks – packing a few granola bars is a good idea; you can buy snacks when you get there too, so don’t go crazy here
• Ziplock bags
• Reading/writing material
• Hand sanitizer/baby wipes

Document Checklist

• Passport (with photocopies)
• Any entry visas or vaccination certificates required
• Travel insurance ID card
• Flight itinerary/boarding pass(es)
• USD/EUR cash
• Credit/debit card
• G Adventures vouchers
• GEEO Classroom action plans for your group – this is sent a few days before departure

Laundry

Laundry services are offered by some of our hotels for a charge. You can also use a local laundromat, if necessary. We recommend packing enough clothes so you don't have to do laundry.

Passports and Visas

All GEEO programs require that the participant have a valid passport. Please see our general FAQ for information on obtaining a passport. As with all of our trips, we try to provide the most accurate information we can, but governments sometimes change visa rules. It is your responsibility to double check the information we provide below by searching the U.S. State Department's International Travel Guidance. U.S. citizens do not need a visa to travel to Japan. Non-American participants should check with their government or nearest Japanese Embassy to find out if they need a visa.

Money Exchange

The local currency is Japan is the yen (¥ JPY). As currency exchange rates fluctuate, we ask that you refer to the following website for daily exchange rates: www.xe.com. 7-Eleven Convenience stores are ubiquitous throughout Japan, and nearly every one has an ATM where you can withdraw the local currency. We do, however, recommend that you bring at least $200 USD in cash for emergency use or in case you have trouble with the ATMs. Major credit cards are accepted in most shops, but you may be charged an international transaction fee; ask your financial institution about their international fees. Please note that if you are carrying U.S. dollars, the bills should be in good condition (i.e., not torn, wrinkled, or marked on in any way) and dated recently.

Tipping

Tipping is not practiced in Japan. Leaving money at restaurants, in taxis, etc. will simply cause confusion! However, at the end of each trip, if you felt your G Adventures tour leader did an outstanding job, a tip would be appreciated. The amount is entirely your personal preference, but as a guideline, $5 USD or around ¥725 JPY per person per day would be appropriate.

Vaccinations

GEEO cannot provide any medical advice, so it is very important to consult your doctor or a travel clinic about which vaccinations you will need for your trip. We recommend contacting Passport Health, which has travel clinics located throughout the United States. You can also check the CDC's recommended vaccinations for your destination. Please take this seriously!

Flights

We find the best prices for flights are often available around 90-120 days before departure, but of course this varies greatly from route to route and year to year. You should wait until this trip is confirmed before you book non-refundable flights. GEEO and G Adventures bear no responsibility for any flights purchased before the trip is confirmed. This program begins in Osaka and ends in Tokyo. Please double-check our itinerary for the date by which you must arrive in Osaka. You may want to arrive in Japan one or more days early in case you have flight disruptions. You can arrive at any time you choose, but try to make it in time for our 6:00 p.m. Welcome Meeting on Day 1. You can depart from Tokyo any time on the final day of the program, or stay later to see more of the city.

Plugs and Converters

There are two components to provide external power to your device: adapters and transformers (also called electrical converters). The adapter is for your device's plug, adapting the prongs on a standard U.S. two- to three-pronged power cord to fit the local outlets. The transformer/converter changes the local voltage to the voltage used in the U.S. Japan uses Type A plugs, which is the same plug design used in the United States. However, the outlets only accommodate two-pronged plugs, so if you have a device with a grounding plug, you will need a 3-prong to 2-prong plug adapter. Voltage in Japan is 100 Volts. U.S. outlets are 120V. Most new devices (phones and laptops) can handle the different voltage rates, but some devices only work on the U.S. standard of 120V. Check your device to see what voltage range it handles. Most transformer blocks will have an “Input” line that defines its voltage capacity. For example, “Input: 100-240V” means that it will work on voltages from 100V to 240V. If your transformer can’t handle the different voltage, you’ll need to purchase a voltage converter. You can find world regional voltage converters power packs at various vendors.

Weather

Japan is hot, humid and rainy during June and July. Be prepared for the heat with a handheld fan (even better if it has a mist function), a sunhat (better to stay cool than look cool), and a cooling towel. Be sure to drink plenty of water; vending machines are ubiquitous in Japan, and Pocari Sweat is a great option for staying hydrated.

🗣️ Advice from Past Participants

Most hotels in Japan have virtually all of the basic toiletries you may need (shampoo, body soap, toothbrush, etc.), and if they do not, these things can easily be found at local convenience stores like a 7-Eleven or Lawson. There are a couple of nights when you need to pack an overnight bag or backpack and you will be away from your big suitcase.