Cancellation Policy

To cancel your trip, you must submit a written request via email to [email protected]. If you do not receive a confirmation that we have received your request, please call us at +1 347-433-6674.

Your deposit is a Lifetime Deposit, which is kept on file for future use and never expires, as detailed in GEEO’s Terms and Conditions.

The following cancellation policies apply to the remaining balance of your program payment:

• If you cancel 90 days or more before your program begins: Any payments you have made beyond your Lifetime Deposit will be fully refunded.
• If you cancel between 30 and 89 days before your program begins: You will receive a 50% refund of your remaining program cost as a travel credit. Alternatively, you can request a refund of the travel credit, minus a 2% administrative fee. The other 50% will be forfeited as a cancellation fee.
• If you cancel within 30 days before your program starts: The remaining balance of your program cost will be forfeited as a cancellation fee.

Exception: For participants who receive grants from our university partners, deposits are forfeited upon cancellation to address disruption.

Exception: For participants who register for an Inca Trail Peru itinerary, there is a $125 USD non-refundable Inca Trail Charge to obtain Inca Trail permits. This charge will be deducted from the lifetime deposit upon cancellation.

Lifetime Deposits

The deposit you pay to secure your place on a GEEO program is considered a Lifetime Deposit. While this deposit is non-refundable, it is never forfeited if you have to cancel your trip. Instead, it remains on file in perpetuity for you to use on a future GEEO trip or a public (non-GEEO) G Adventures trip. Lifetime Deposits are applicable exclusively to new bookings and are not valid for pre-existing reservations. Lifetime Deposits are also fully transferable, meaning you can give your deposit to another person to use. This policy has an exception for participants who receive grants from our university partners; their deposits are forfeited upon cancellation.