Details

Frequently Asked Questions

Please read our general FAQs, where you can find essential information that applies to all of our programs.

Resources to Learn & Teach about Bosnia and Herzegovina

Visit our recommended reading page to see the list of books GEEO recommends reading before your program (this is not required reading). We also have lesson plans and Pinterest boards that may be useful for you as you learn about your destination and prepare to bring lessons back to your classroom.

Terms and Conditions

It is very important for you to visit our Terms and Conditions page before signing up for this program.

Cancellation Policy

All cancellations must be submitted to GEEO in written form by emailing your request for cancellation to travel@geeo.org. If you do not receive a confirmation that we have received your written cancellation request, please call us at 1-877-600-0105. Verbal cancellation requests will not be honored.

• If you cancel 60 days or more prior to the start of your program, all payments will be refunded excluding your $350 deposit, which is kept on file for future use and never expires. (Exception for participants who receive grants from our university partners: To address disruption caused by cancellation from grant recipients, deposits paid by grant recipients are forfeited upon cancellation.)
• If you cancel between 30 and 59 days prior to the start of your program, you will receive a 50% refund and your deposit will be kept on file for future use and will never expire.
• If you cancel within 30 days prior to the start of your program, you will receive no refund, but your deposit will be kept on file for future use and will never expire.

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Trip Notes & Expectations

Before you decide to travel with GEEO, it is important that you read all of the information about the program contained on this page. Our programs are quite adventurous, and we find that clients who read the trip details in full are happier with their experiences.

1. ACCOMMODATION: It is important to note that accommodation in Europe tend to be quite different from other areas of the world you may have traveled in. Buildings and rooms are generally old and may not have been renovated or maintained to the highest standard. Downtown hotels in Europe were not built to be hotels but mansions that have been changed into hotels. Therefore unusual room sizes are common as large rooms have been partitioned in the past, resulting in rather “thin” walls. Reception areas, rooms, and bathrooms tend to be very small as they were often added into an existing room, and may have a hand nozzle rather than a conventional shower head. On this trip you can expect to stay in small family-run hotels (with the exception of the start and finish hotels, which are often larger city hotels), which will vary a little in standard and facilities: some may not have elevators, air-conditioning or English-speaking staff, but most importantly all are locally-run, with some traditional character, and in excellent central locations to give you maximum time for exploring the sights. You can expect to find clean, safe, simple accommodation in convenient locations. Staff can occasionally demonstrate less than perfect customer service. As accommodation is in short supply, especially during the summer months, hotels can charge a premium and there is sometimes little motivation to improve facilities Important: Single room accommodations in European hotels are often smaller, and may not be to the same service level as double-occupancy rooms.
2. AIR CONDITIONING: Some of the hotels we use on this trip may not have air conditioning. Our partner G Adventures adjusts hotels based on customer feedback and according to them the hotels they have chosen should be a comfortable temperature at night. If you have any hot nights where the room was uncomfortable, please let us know ASAP.
3. LUGGAGE: In Europe, it is very rare to find elevators in train stations, hotels, or other public places. You should be able to comfortably walk for 10-15 minutes at a time with your luggage. It is therefore essential that you pack light and bring luggage that is compact and lightweight. The carrying of your luggage remains your responsibility at all times.
4. ACTIVITY LEVEL & PACE: This trip has a fast pace and the heat of the summer can make it quite exhausting. You will see a lot, but this isn’t a relaxing vacation. The trip includes light walking and hiking that is suitable for most fitness levels. In the cities, you can split apart from the group to go your own pace. Many of our activities occur in locations where it is very hot during the day; make sure you have thoroughly read the itinerary and can handle the group activities, which sometimes include brief hikes with your daypacks. We recommend always carrying snacks with you. Meals can sometimes be far apart.
5. ORIENTATION WALKS: The orientation walking tours on this trip are sometimes on cobblestone roads at steep grades. Feel free to opt out of these walking tours if you wish, as they can be physically taxing. In other cases, they may move a bit too slowly for your preference. Feel free to go off on your own. GEEO wants you to have the experience you desire, and sometimes that means separating yourself from the group.
6. LOCAL GUIDES: In Europe, all guiding is based around local guides, all of whom are licensed to work only in a particular city. As such, our leaders are able to provide orientation walks that will show you the layout of each town and city, as well as the location of local services such as post offices and laundromats but, are unable legally to share historical facts and figures in public places. Your tour leader will be able to help you find a local guided tour in each location if you would like one.
7. GROUP LEADER: Please make sure you understand the role of your tour leader on this trip. All GEEO/G Adventures group trips are accompanied by one of G Adventure's group leaders, which they refer to as Chief Experience Officers (CEO). The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. They will provide information on the places you are traveling through, offer suggestions for things to do and see, recommend great local eating venues, and introduce you to our local friends. Our itineraries often have plenty of free time to explore on your own. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious, and social aspects. We also use local guides where we think more specific knowledge will add to the enjoyment of the places we are visiting – we think it’s the best of both worlds.

Single Travelers

Half of GEEO’s participants travel by themselves, so please don’t worry if you do not have a travel companion for your trip. Our program fee is for one traveler in double-occupancy accommodation, and GEEO can find you a roommate of the same gender if you do not have a travel companion. Most of our programs have a “My Own Room” option, also known as a “Single Supplement,” which is an extra $359 fee that you can pay to have a room to yourself. You will only incur an additional charge if you specifically request a single room. To see the price for the “My Own Room” option, please find your program on our extra services page. If you want to room alone, please email travel@geeo.org to request a single room.

Emergency Contacts

Should you need to contact G Adventures during a situation of dire need, it is best to first call their local G Adventures office. If for any reason you do not receive an immediate answer, please leave a detailed message and contact information so they may return your call and assist you as soon as possible. EMERGENCY CONTACT NUMBERS G Adventures Berlin office: +441858378000 If for any reason you do not receive an immediate answer, please leave a detailed message and contact information, and your call will be returned as soon as possible. If you are unable for any reason to contact the local office, please call the numbers listed below, which will connect you directly with the 24-hour Sales team, who will happily assist you. Toll-free, North America only: 1 888 800 4100 Calls from UK: 0344 272 0000 Calls from Germany: 0800 365 1000 Calls from Australia: 1300 796 618 Calls from New Zealand: 0800 333 307 Outside North America, Australia, New Zealand, Germany and the UK: +1 416 260 0999

Packing List

Please read this article on GEEO’s blog for our staff’s suggestions on the best gear to pack for your upcoming travels. You must be prepared to carry your own bags and be comfortable carrying them up and down stairs, on and off transportation, and to hotels. As a rule, we try not to have to walk more than 15-20 minutes with your bags, which is why we recommend keeping the weight of your bags between 22-30 lb. Most travelers carry a backpack or rolling bag of small to medium size. No XXL bags please! A daypack is also essential for carrying everyday items. Space is limited on transportation, so there is a limit of one main piece of luggage per person plus a daypack per person.

Suggested (click to expand)

• Raincoat and/or umbrella
• Personal clothing for hot weather – we recommend packing 6-7 days of outfits so you do not have to do laundry
• Sturdy walking shoes
• Sport sandals or flip-flops
• Bathing suit and small, quick-dry towel
• Daypack
• Sunblock
• Sunglasses
• Sun hat
• Water bottle
• Watch or alarm clock (or use your phone)
• Toiletries – important: some hotels do not give you soap and shampoo
• Camera (or use your phone)
• First-aid kit, including: lip salve, aspirin, bandaids, anti-histamine, Dramamine, Imodium or similar tablets for mild cases of diarrhea, electrolyte powder, insect repellent, extra prescription drugs you may be taking

Optional (click to expand)

• Travel pillow
• Light weight silk sleep sheet
• Money belt
• Phone/tablet for internet – most hotels have WiFi
• Chargers for electronics as well as converters/adapters, if needed
• AirTags or Tile trackers
• Packing cubes
• Earplugs
• Snacks – packing a few granola bars is a good idea; you can also buy snacks when you get there, so don’t go crazy here
• Ziplock bags
• Reading/writing material
• Hand sanitizer/baby wipes
• Light fleece top

Documents (click to expand)

• Passport (with photocopies)
• Any entry visas or vaccination certificates required
• Travel insurance ID card
• Flight itinerary/boarding pass(es)
• USD/EUR cash
• Credit/debit card
• G Adventures vouchers
• GEEO Classroom action plans for your group – this is sent a few days before departure

Laundry

Laundry facilities are offered by some of our hotels for a charge. You can also use a local laundromat, if necessary.

Passports and Visas

All GEEO programs require that the participant have a valid passport. Please see our general FAQ for information on obtaining a passport. As with all of our trips, we try to provide the most accurate information we can, but governments sometimes change visa rules. It is your responsibility to double check the information we provide below by searching the U.S. State Department's International Travel Guidance. PASSPORT Your passport must be valid for at least three months beyond your intended departure date from Bosnia and Herzegovina. For smoother travel, we recommend ensuring six months’ validity. Make sure your passport has at least two blank pages for entry and exit stamps. VISA Bosnia and Herzegovina U.S. citizens do not need a visa to travel to Bosnia and Herzegovina. Non-American participants should check with their government and local embassies to find out if they need visas. Arrival via Dubrovnik (Croatia) Currently, U.S. citizens can enter Croatia (part of the Schengen Area) visa-free for up to 90 days. However, starting “mid-2025,” U.S. travelers will need to apply for an ETIAS (European Travel Information and Authorization System) authorization before entry. If ETIAS is implemented and will affect your trip, GEEO will let you know, and you will need to apply online and pay €7 for a travel authorization (see more here).

Money Exchange

The local currency in Bosnia and Herzegovina is the convertible mark (BAM). As currency exchange rates fluctuate, we ask that you refer to the following website for daily exchange rates: www.xe.com. We recommend that you obtain cash from ATMs while traveling; they will dispense the local currency. We do, however, recommend that you bring at least $200 USD in cash for emergency use or in case you have trouble with the ATMs. Major credit cards are accepted in most shops, but you may be charged an international transaction fee; ask your financial institution about their international fees. Please note that if you are carrying U.S. dollars, the bills should be in good condition (i.e., not torn, wrinkled, or marked on in any way) and dated recently.

Tipping

It is customary to leave a small tip for service providers, such as waiters, if you are pleased with the service. Tipping is an expected, though not compulsory, component of this program and an expression of satisfaction with the people who assist you on your trip. Although it may not be customary to you, it is of considerable significance to the people who will take care of you during your travels. There will be opportunities during the trip to tip your local guides or drivers. You may do this individually, or your tour leader may offer to collect the money and give a tip on behalf of the group. Ask your tour leader for specific recommendations based on the circumstances and expectations. Also, at the end of your program, if you felt your G Adventures tour leader did an outstanding job, a tip would be appreciated. Tipping amounts are entirely your personal preference, but as a guideline:

• Service providers/Waiters: €1-2 EUR for snacks or 10% of a meal bill
• Local guides and drivers: €3-5 EUR per person per day
• Tour Guide (CEO): €30-40 EUR per person per week

Flights

The program begins in Trebinje, and the nearest airport is Dubrovnik Airport (DBV), also referred to as Čilipi Airport, in Croatia. It is recommended to arrive a day or two early to explore Dubrovnik. GEEO/UNC can help arrange accommodation in Dubrovnik at the participant's expense. The group will meet up in Dubrovnik and share taxis to Trebinje, a trip that normally takes around 30 minutes. You can depart from Sarajevo at any time on the final day of the trip, or stay later to see more of the city.

Plugs and Converters

There are two components to provide external power to your device: adapters and transformers (also called electrical converters). The adapter is for your device's plug, adapting the prongs on a standard U.S. two- to three-pronged power cord to fit the local outlets. The transformer/converter changes the local voltage to the voltage used in the U.S. Bosnia and Herzegovina uses Europlug-style type C outlets with two circular prongs, and the voltage is 220-240V. (Standard U.S. electrical outlets are 120V.) Most new devices, including phones and laptops, are made to work with the different voltage rates, but some devices, like hair dryers, may only work on the U.S. standard of 120V. Check your device's plug or manual to see what voltage range it requires. Most transformer blocks will have an “Input” line that defines its voltage capacity; for example, “Input: 100-240V” means that it will work with voltages between 100V to 240V. If your device can’t handle the higher voltage, you’ll need to purchase a transformer/converter. You can find world transformers/converters online or at many retail stores in the travel section.

Weather

The weather is warm, with temperatures typically ranging from 68°F to 86°F. The evenings are cooler in the mountainous regions.