Frequently Asked Questions
Please read our general FAQs
, where you can find essential information that applies to all of our programs.
Resources to Learn & Teach about Norway
Visit our recommended reading page
to see the list of books GEEO recommends reading before your program (this is not required reading). We also have lesson plans
and Pinterest boards
that may be useful for you as you learn about your destination and prepare to bring lessons back to your classroom.
Terms and Conditions
It is very important for you to visit our Terms and Conditions
page before signing up for this program.
GEEO Program Confirmation Process
We require a minimum of 6 participants for most GEEO programs. We officially confirm that a program will run once at least 8 people have signed up, which provides a margin for individual cancellations. Nearly all GEEO programs ultimately meet this enrollment quota, and in the rare event that a program does not meet the minimum requirement and GEEO cancels the program, we will work with you to find a suitable alternative or provide a refund of your deposit if you prefer. We encourage you to sign up for any program that interests you, and we will notify the entire group once 6 people are booked and again once 8 people are booked. We always emphasize the importance of exercising caution when making non-refundable travel arrangements, especially given the unpredictable nature of travel. For example, we typically recommend booking flights with flexible change/cancellation policies.
All cancellations must be submitted to GEEO in written form by emailing your request for cancellation to email@example.com
. If you do not receive a confirmation that we have received your written cancellation request, please call us at 1-877-600-0105. Verbal cancellation requests will not be honored.
- If you cancel 60 days or more prior to departure, all your program fee payments will be refunded besides your $350 deposit which is kept on file for future use
- If you cancel between 30 and 59 days prior to departure, you will receive a 50% refund and your deposit is kept on file for future use
- If you cancel within 30 days of departure, you will receive no refund, but your deposit is kept on file for future use
- BEING PREPARED: While the hikes on this trip are all-day hikes, you need to carry no more than a small daypack. The walks involve ascents and descents sometimes over rough and steep ground. Good fitness and a familiarity with mountain hiking will help you get the most out of this trip. You will require good well-broken-in walking boots and waterproofs.
- WEATHER: Please note that there may be variations on this itinerary, depending on season & weather conditions. Our expert tour leaders will always put your safety first and in extreme cases of heavy rain, storms, or snow, they may cancel a day's activity at their discretion. An alternative will be offered where possible to do so.
Group Leader Description
All GEEO/G Adventures group trips are accompanied by one of G Adventure’s group leaders, which they refer to as Chief Experience Officers (CEOs). The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. They will provide information on the places you are traveling through, offer suggestions for things to do and see, recommend great local eating venues, lead your hikes, and introduce you to our local friends. The tour leader for this trip is a Qualified IML (International Mountain Leader).
Some high-altitude hikes or more strenuous activities, but accessible to most healthy travelers.
Half of GEEO’s participants travel by themselves, so please don’t worry if you do not have a travel companion for your trip. Our program fee is for one traveler in double-occupancy accommodation, and GEEO can find you a roommate of the same gender if you do not have a travel companion. Most of our programs have a “My Own Room” option, also known as a “Single Supplement,” which is an extra fee that you can pay to have a room to yourself. You will only incur an additional charge if you specifically request a single room. To see the price for the “My Own Room” option, please find your program on our extra services page
. If you want to room alone, please email firstname.lastname@example.org
to request a single room.
Please note that if you have booked the "My Own Room" option for this tour, you will receive your own single accommodation for all night stops, but should you opt to book the Trolltunga Via Ferrata Sunset/Sunrise Combo Upgrade on Day 5, you will not have your own room for that night.
Day 1 is an arrival day, and no activities have been planned. Upon arrival to the city on Day 1, or earlier if you have booked pre-accommodation with us, please make your way to the joining hotel. Please note: Check-in time will be in the afternoon. Once you arrive at the hotel, look for a note at reception from your tour leader. This note will give the details of your Welcome Meeting on Day 1, usually between 6:00 p.m. and 7:00 p.m., during which you will get a chance to meet your tour leader and other travelers, as well as learn more about how the tour will run. If you don’t see a note, please ask reception for details. If you miss the Welcome Meeting, your tour leader will leave a note at reception for you with any information you may need and with instructions for the next morning.
There are several options to travel from Bergen airport to the hotel.
Train: The cheapest and easiest way to get from Bergen Airport Flesland to the hotel is to go by the City Light Rail (Bybanen). Buy a ticket (NOK 38) from the machine in the corner after you have collected your luggage, and head down the stairs as soon as you get outside. Remember to validate your ticket when you get on the train. The ride will take about 45 minutes from the Airport to Bergen, and you should get off at the station "Byparken" (city center), the last stop, to get to the hotel.
Bus: Another way to reach Bergen is by the Airport Bus (called Flybussen in Norwegian), which takes 20-30 minutes and costs NOK 125. Get off at the main bus terminal to get to the hotel. You can find the bus just outside the Flesland arrival terminal. All stops with the Airport bus are announced.
Taxi: A taxi from Bergen Airport Flesland to Bergen city center costs around NOK 400-500, but prices vary according to the time of day and the number of passengers. The taxis are parked just outside the arrival terminal.
Should you need to contact G Adventures during a situation of dire need, it is best to first call their local G Adventures office. If for any reason you do not receive an immediate answer, please leave a detailed message and contact information, so they may return your call and assist you as soon as possible.
EMERGENCY CONTACT NUMBERS
G Adventures UK office (Weekdays 9:00 a.m.-5:30 p.m. GST)
G Adventures Berlin office: +441858378000
If you are unable for any reason to contact the local office, please call the numbers listed below, which will connect you directly with the 24-hour Sales team, who will happily assist you.
Toll-free, from calls within North America only: 1 888 800 4100
Calls from within UK: 0844 272 0000
Outside North America and the UK: +1 416 260 0999
Please read this article
on GEEO’s blog for our staff’s suggestions on the best gear to pack for your upcoming travels.
When choosing your gear please bear in mind that the best clothing for trekking is either wool or synthetic materials, as these are quick-drying and can keep heat in better. The optimum clothing system for trekking is layering, as it allows for easy temperature regulation as you ascend or descend. We suggest a base-layer, then a mid-layer such as a sweater, followed by a fleece jacket or similar, then a windproof and waterproof jacket. For your bottom half, thermal underwear, hiking pants then windproof and waterproof layers are recommended.
Hiking poles are strongly recommended.
Health & Safety
- N95/KN95 face masks (at least a few just in case there is an outbreak within your group)
- Hand sanitizer
- Rapid Covid tests/antigen tests (at least 3)
- Hiking boots/sturdy walking shoes
- Hiking pants (Convertible/Zip-off and quick dry recommended)
- Snacks (Protein bars, chocolate, dried fruits, candies, energy sweets.)
- Socks (Trekking socks (woollen or synthetic, not cotton).
- Thermal base layer (Woollen or synthetic, not cotton.)
- Walking poles (Highly recommended.)
- Water-proof, wind-proof rain jacket
- Personal clothing for hot to cool weather – we recommend packing 5-6 days of outfits so you don’t have to do laundry
- Sturdy walking shoes for non hiking days
- Water bottle or bladder (like a Camelback)
- Watch or alarm clock
- First-aid kit, including lip salve, aspirin, bandaids, anti-histamine, Dramamine, Imodium or similar tablets for mild cases of diarrhea, electrolyte powder, insect repellent, extra prescription drugs you may be taking
- Hiking poles
- Travel pillow
- Money belt
- Phone/tablet for internet – most hotels have WiFi
- Chargers for electronics as well converters/adapters, if needed
- AirTags or Tile trackers
- Packing cubes
- Snacks – packing a few granola bars is a good idea; you can buy snacks when you get there too, so don’t go crazy here
- Ziplock bags
- Reading/writing material
- Hand sanitizer/baby wipes
- Passport (with photocopies)
- Any entry visas or vaccination certificates required
- Travel insurance ID card
- Flight itinerary/boarding pass(es)
- USD/EUR cash
- Credit/debit card
- G Adventures vouchers
- GEEO Classroom action plans for your group – this is sent a few days before departure
Laundry facilities are sometimes offered at the hotels. You can also use a local laundromat, if necessary. We recommend packing enough clothes so you don't have to do laundry.
Passports and Visas
All GEEO trips require that the participant have a valid passport. Please see our general FAQ
for information on obtaining a passport. As with all of our trips, we try to provide the most accurate information we can, but governments sometimes change visa rules. It is your responsibility to double check the information we provide below by searching here
U.S. citizens do not need a visa to travel to Norway. Non-American participants should check with their government to find out if they need a visa.
The local currency in Norway is the Norwegian Krone (kr). As currency exchange rates fluctuate, we ask that you refer to the following website for daily exchange rates: www.xe.com.
We recommend that you obtain cash from ATMs while traveling; they will dispense the local currency. We do, however, recommend that you bring at least $200 USD in cash for emergency use or in case you have trouble with the ATMs. Major credit cards are accepted in most shops, but you may be charged an international transaction fee; ask your financial institution about their international fees. Please note that if you are carrying U.S. dollars, the bills should be in good condition (i.e., not torn, wrinkled, or marked on in any way) and dated recently.
It is customary in Europe to leave a small tip for service providers such as waiters if you are pleased with the service (€1-2 EUR for snacks or 10% of a meal bill). Tipping is an expected, though not compulsory, component of this program and an expression of satisfaction with the people who assist you on your trip. Although it may not be customary to you, it is of considerable significance to the people who will take care of you during your travels.
There will be opportunities during the trip to tip your local guides or drivers. You may do this individually, or your tour leader may offer to collect the money and give a tip on behalf of the group. Recommendations for tipping local guides and drivers range from €3-5 EUR per person per day, depending on the quality and length of the service. Ask your tour leader for specific recommendations based on the circumstances and expectations. Also, at the end of your program, if you felt your G Adventures tour leader did an outstanding job, a tip would be appreciated. The amount is entirely your personal preference, but as a guideline, €30-40 USD per person per week would be appropriate.
We find the best prices for flights are often available around 90 days before departure, but of course this varies greatly from route to route and year to year. You should wait until this trip is confirmed before you book non-refundable flights.
GEEO and G Adventures bear no responsibility for any flights purchased before the trip is confirmed.
This program begins and ends in Bergen. Please double-check our itinerary for the date by which you must arrive in Bergen. You may want to arrive in Norway one or more days early in case you have flight disruptions. You can arrive at any time you choose, but try to make it in time for our 6:00 p.m. Welcome Meeting on Day 1. You can depart from Bergen any time after 4:30 PM on the final day of the program.
Plugs and Converters
There are two components to provide external power to your device: adapters and transformers (also called electrical converters). The adapter is for your device's plug, adapting the prongs on a standard U.S. two- to three-pronged power cord to fit the local outlets. The transformer/converter changes the local voltage to the voltage used in the U.S.
Norway has type C outlets for two circular prongs, and the voltage is 230V. (Standard U.S. electrical outlets are 120V.) Most new devices, including phones and laptops, are made to work with the different voltage rates, but some devices, like hair dryers, may only work on the U.S. standard of 120V. Check your device's plug or manual to see what voltage range it requires. Most transformer blocks will have an “Input” line that defines its voltage capacity; for example, “Input: 100-240V” means that it will work with voltages between 100V to 240V. If your device can’t handle the higher voltage, you’ll need to purchase a transformer/converter. You can find world transformers/converters online or at many retail stores in the travel section.
Before you decide to travel with GEEO, it is important that you read all of the information about the program you are considering. Remember, our programs are quite adventurous.
- The purpose of the accommodation is to provide a safe, well-located place for you to sleep. This trip uses basic hotels.
- You must be able to handle the physical aspects of the hiking on this trip and bring the appropriate gear.
Hopefully this is the kind of adventure you are interested in!
While it is our intention to adhere to the routes described on our website, there is a certain amount of flexibility built into the itinerary and on occasion it may be necessary, or desirable, to make alterations. The itinerary is brief, as we never know exactly where our journey will take us. Due to our style of travel and the regions we visit, travel can be unpredictable. The information on our website is a general guide to the tour and region, and any mention of specific destinations or wildlife is by no means a guarantee that they will be visited or encountered. Additionally, any travel times listed are approximations only and subject to vary due to local circumstances.
July is the best time of the year to visit this part of Norway. Daytime temperatures are in the low 60s and nighttime temperatures are in the mid-50s. Expect some rain, as it is a wet climate.