Frequently Asked Questions
Please read our general FAQs
, where you can find essential information that applies to all of our programs.
Resources to Learn & Teach about Morocco
Visit our recommended reading page
to see the list of books GEEO recommends reading before your program (this is not required reading). We also have lesson plans
and Pinterest boards
that may be useful for you as you learn about your destination and prepare to bring lessons back to your classroom.
Terms and Conditions
It is very important for you to visit our Terms and Conditions
page before signing up for this program.
GEEO Program Confirmation Process
We require a minimum of 6 participants for most GEEO programs. We officially confirm that a program will run once at least 8 people have signed up, which provides a margin for individual cancellations. Nearly all GEEO programs ultimately meet this enrollment quota, and in the rare event that a program does not meet the minimum requirement and GEEO cancels the program, we will work with you to find a suitable alternative or provide a refund of your deposit if you prefer. We encourage you to sign up for any program that interests you, and we will notify the entire group once 6 people are booked and again once 8 people are booked. We always emphasize the importance of exercising caution when making non-refundable travel arrangements, especially given the unpredictable nature of travel. For example, we typically recommend booking flights with flexible change/cancellation policies.
All cancellations must be submitted to GEEO in written form by emailing your request for cancellation to firstname.lastname@example.org
. If you do not receive a confirmation that we have received your written cancellation request, please call us at 1-877-600-0105. Verbal cancellation requests will not be honored.
- If you cancel 60 days or more prior to departure, all your program fee payments will be refunded besides your $350 deposit which is kept on file for future use
- If you cancel between 30 and 59 days prior to departure, you will receive a 50% refund and your deposit is kept on file for future use
- If you cancel within 30 days of departure, you will receive no refund, but your deposit is kept on file for future use
Group Leader Description
All GEEO/G Adventures group trips are accompanied by one of G Adventure’s group leaders, which they refer to as Chief Experience Officers (CEOs). The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. They will provide information on the places you are traveling through, offer suggestions for things to do and see, recommend great local eating venues, and introduce you to our local friends. Our itineraries often have plenty of free time to explore on your own.
While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious, and social aspects. We also use local guides where we think more specific knowledge will add to the enjoyment of the places we are visiting – we think it’s the best of both worlds.
Trip includes light walking and hiking that is suitable for most fitness levels. The roughest parts are the optional Rif Mountains hike and the ascent to the mountain gîte. There should be a van or donkey that can help get you to the gîte, but avoid the Rif hike if you aren’t in very good shape. The camel riding is pretty easy, but thicker pants are recommended.
Should you need to contact G Adventures during a situation of dire need, it is best to first call their local G Adventures office. If for any reason you do not receive an immediate answer, please leave a detailed message and contact information so they may return your call and assist you as soon as possible.
G Adventures Operator – Morocco
Open 5 days a week, Monday to Friday 9:00 a.m. to 5:30 p.m. local time (GMT).
During Office hours: +212 (0)528 824898
After hours emergency number: +212 (0)661 861950
If you are unable to reach anyone at either of these numbers, please call the G Adventures Regional Operations Manager Emergency Cell Phone: +44 (1858) 378000
If you are unable for any reason to contact the local office, please call the numbers listed below, which will connect you directly with the 24-hour Sales team, who will happily assist you.
Toll-free, North America only: 1 888 800 4100
Calls from UK: 0344 272 0000
Calls from Germany: 0800 365 1000
Calls from Australia: 1 300 796 618
Calls from New Zealand: 0800 333 307
Outside North America, Australia, New Zealand, Germany and the UK: +1 416 260 0999
Please read this article on GEEO’s blog for our staff’s suggestions on the best gear to pack for your upcoming travels. You must be prepared to carry your own bags and be comfortable carrying them up and downstairs, on and off transportation, and to hotels. As a rule, we try not to have to walk more than 15-20 minutes with your bags, which is why we recommend keeping the weight of your bags between 22-30 lb. Most travelers carry a backpack or rolling bag of small to medium size. No XXL bags please! A daypack is also essential for carrying everyday items. Space is limited on transportation, so there is a limit of one main piece of luggage per person plus a daypack per person.
Health & Safety
- N95/KN95 face masks (at least a few just in case there is an outbreak within your group)
- Hand sanitizer
- Rapid Covid test/antigen tests (at least 3)
- Passport (with photocopies)
- USD cash
- Credit or debit card
- Long-sleeved shirt and pants (for certain mosques and your flights, which can be cold)
- Sun hat
- Personal clothing for mild and warm weather
- Sturdy walking shoes
- Sport sandals or flip-flops
- Toiletries – some hotels may not have shampoo and conditioner
- First-aid kit (should contain lip salve, Aspirin, bandaids, anti-histamine, Dramamine, Imodium or similar tablets for mild cases of diarrhea, electrolyte powder, insect repellent, extra prescription drugs you may be taking)
- Swim suit
- Travel pillow
- Money belt
- Water bottle
- Phone/tablet for internet – most hotels have WiFi
- Chargers for electronics as well converters/adapters, if needed
- AirTags or Tile trackers
- Packing cubes
- Snacks – packing a few granola bars is a good idea; you can buy snacks when you get there too, so don’t go crazy here
- Ziplock bags
- Reading/writing material
- Hand sanitizer/baby wipes
Laundry facilities are offered at some of our hotels for a charge, or ask your group leader where the nearest laundromat is located. If you want to do your own laundry, we suggest you bring your own non-polluting/biodegradable soap. Many of the hikes take place during the hottest part of the day, so re-wearing clothes without laundering them may not be an option. Be sure to bring enough clothes to last a week without being able to do laundry.
Passports and Visas
All GEEO trips require that the participant have a valid passport. Please see our general FAQ
for information on obtaining a passport. As with all of our trips, we try to provide the most accurate information we can, but governments sometimes change visa rules. It is your responsibility to double check the information we provide below by searching here
U.S. citizens do not need to purchase a visa for travel to Morocco. Non-American participants should check with their government to find out if they need a visa.
The local currency in Morocco is the Moroccan Dirham (MAD). As currency exchange rates fluctuate, we ask that you refer to the following website for daily exchange rates: www.xe.com.
We recommend carrying cash since credit cards may not always be accepted. We recommend that you obtain cash from ATMs while traveling; they will dispense the local currency, and they are found throughout the larger cities in Morocco. We do, however, recommend that you bring at least $200 USD in cash for emergency use or in case you have trouble with the ATMs. Major credit cards are accepted in most shops, but you may be charged an international transaction fee; ask your financial institution about their international fees. Please note that if you are carrying U.S. dollars, the bills should be in good condition (i.e., not torn, wrinkled, or marked on in any way) and dated recently. Euros are virtually a second currency in Morocco.
Morocco has a strong tipping culture. It is customary, or even expected, to tip service providers such as waiters, at approximately 10%, depending on the service. Tipping is an expected, though not compulsory, component of this program and an expression of satisfaction with the people who assist you on your trip. Tipping is also one of the most direct ways that you can have a positive economic impact within the local community. Although it may not be customary to you, it is of considerable significance to the people who will take care of you during your travels.
There will be opportunities during the trip to tip your local guides or drivers. You may do this individually, or your tour leader may offer to collect the money and give a tip on behalf of the group. Recommendations for tipping local guides and drivers range from $1-2 USD per person per day, depending on the quality and length of the service. Ask your tour leader for specific recommendations based on the circumstances and expectations. Also, at the end of your program, if you felt your G Adventures tour leader did an outstanding job, a tip would be appreciated or even expected. The amount is entirely your personal preference, but as a guideline, $8-11 USD per person per day would be appropriate.
GEEO cannot provide any medical advice, so it is very important to consult your doctor or a travel clinic about which vaccinations you will need for your trip. We recommend contacting Passport Health (http://www.passporthealthusa.com/), which has travel clinics located throughout the United States. You can also check the CDC's recommended vaccinations
for your destination. Please take this seriously!
We find the best prices for flights are often available around 90 days before departure, but of course this varies greatly from route to route and year to year. You should wait until this trip is confirmed before you book non-refundable flights.
GEEO and G Adventures bear no responsibility for any flights purchased before the trip is confirmed.
This program begins and ends in Marrakech. Please double-check our itinerary for the date by which you must arrive in Marrakech, which usually means departing the U.S. one day prior. You may want to arrive in Morocco one or more days early in case you have flight disruptions. You can arrive at any time you choose, but try to make it in time for our 6:00 p.m. Welcome Meeting on Day 1. You can depart from Marrakech any time on the final day of the program, or stay longer to see more of the city.
Plugs and Converters
There are two components to provide external power to your device: adapters and transformers (also called electrical converters). The adapter is for your device's plug, adapting the prongs on a standard U.S. two- to three-pronged power cord to fit the local outlets. The transformer/converter changes the local voltage to the voltage used in the U.S.
Morocco uses 2-pronged circular power plugs similar to those in continental Europe. The voltage is 220-240V. (Standard U.S. electrical outlets are 120V.) Most new devices (phones and laptops) can handle the different voltage rates, but some devices only work on the U.S. standard of 120V. Check your device to see what voltage range it handles. Most transformer blocks will have an “Input” line that defines its voltage capacity. For example, “Input: 100 – 240V” means that it will work on voltages from 100V to 240V. If your transformer can’t handle the different voltage, you’ll need to purchase a voltage converter. You can find world regional voltage converters power packs at various vendors.
Before you decide to travel with GEEO, it is important that you read all of the information about the program you are considering. Remember, our programs are quite adventurous.
- The purpose of the accommodation is to provide a safe place for you to sleep. Sometimes you will be pleasantly surprised, but do not expect luxury. Sometimes the accommodation is not air-conditioned.
- You must be able to easily carry or roll your luggage, so do not over-pack.
- We recommend always carrying snacks with you as meals can be far apart.
- Please make sure you understand the role of your tour leader on this trip as they are not the traditional “guide” you may be expecting. While our trips are educational, they aren’t study/lecture trips. We want you to learn through exploring, and much of your experience will be based on how active you choose to be in acquiring knowledge and interacting with locals.
Hopefully this is the kind of adventure you are interested in!
While it is our intention to adhere to the routes described on our website, there is a certain amount of flexibility built into the itinerary and on occasion it may be necessary, or desirable, to make alterations. The itinerary is brief, as we never know exactly where our journey will take us. Due to our style of travel and the regions we visit, travel can be unpredictable. The information on our website is a general guide to the tour and region, and any mention of specific destinations or wildlife is by no means a guarantee that they will be visited or encountered. Additionally, any travel times listed are approximations only and subject to vary due to local circumstances.
Advice From Past Participants
“Some hotels are particular about not allowing guests to bring store-bought bottled water to their rooms because they want guests to buy it from them. The water needs to be hidden in backpacks. “
“Some of the public bathrooms did not have toilet paper, so carrying a small roll is handy. As far as money goes, I needed way more small bills (especially change) than I had. The electrical outlets are all recessed into the wall so not all converters fit. You have to have a round one or one that is smaller than one and one half inches wide.”
“For luggage handling–even if it is on wheels, super large suitcases packed heavily can be difficult to carry up steps at hotels and takes up a lot of space in the back of the van. I had a backpack so it wasn’t a problem, but some of the others struggled with their luggage.”
“Do not rely on credit cards. Many places say they take cards, but when it comes to actually paying, they do not. Try to bring cash and a debit card only.”
“I ended up buying a lot of stuff at the cooperatives. While you know that you are getting good quality, you can find quality stuff for cheaper prices in places like Essaouira and Marrakech.”
“I didn’t have a hard time finding vegetarian foods! There is also a vegetarian restaurant in Marrakech. I suggest that you inform the local guide that you are vegetarian, and he will be able to help ask what has meat broth and what does not.”
The Coast of Morocco has a moderate, subtropical climate, cooled by breezes from the Mediterranean Sea and the Atlantic Ocean. Inland, the temperatures can be much warmer; in Marrakech, the average temperature in May is 83°F.
Many breakfasts are included as part of your trip. Moroccan breakfasts tend to be different from your usual cereal and toast morning fare – most will be very simple, such as a croissant or sweet roll with jam and instant coffee. Some hotels will have buffets where you will have more variety. While you are experiencing what a Moroccan family would eat, some travelers do find the provided breakfasts a bit “bread heavy” and enjoy buying fruit the day before to supplement their breakfast.
Lunches and Dinners:
Moroccan cuisine is world-famous, and your tour leader will be taking the chance to show you the best of it.
Staples include cous cous, a type of grain, topped with stew; tagine, which is actually the name of the pot this tasty dish is cooked in; and brochette, the local variety of barbecued meat skewers. These dishes will generally cost between 45-80 MAD, depending on the type of restaurant and which part of the country you are in.
Other tastes not to be missed include pastilla, a sweet pasty with a savory filling and which is traditionally made with pigeon; and harira, a delicious soup made from chickpeas that is quite filling when paired with fresh bread. When you are on the coast, the fresh seafood cooked at one of the local markets is a must-eat!
Morocco’s fresh orange juice is highly recommended, and you should not leave without trying a glass. The brave can try the tiny snails, which are perhaps the local’s favorite snack but you might prefer a cone of piping hot bite-size fried cake donuts.
Arabic is the official language of Morocco, spoken in the distinctive Moroccan dialect. Approximately 40% of the population (mainly in rural areas) speak Berber in one of its three different dialects (Tarafit, Tashelhiyt, and Tamazight). French is Morocco’s unofficial second language and is taught universally, serving as the country’s primary language in economics and commerce, as well as being widely used in education and government. Many Moroccans in the north of the country speak Spanish, and English is widely spoken in tourist areas.