Details

Frequently Asked Questions

Please read our general FAQs, where you can find essential information that applies to all of our programs.

Resources to Learn & Teach about Morocco

Visit our recommended reading page to see the list of books GEEO recommends reading before your program (this is not required reading). We also have lesson plans and Pinterest boards that may be useful for you as you learn about your destination and prepare to bring lessons back to your classroom.

Terms and Conditions

It is very important to review our Terms and Conditions before signing up for a GEEO program.

GEEO Program Confirmation Process

We require a minimum of 6 participants for most GEEO programs. We officially confirm that a program will run once at least 8 people have signed up, which provides a margin for individual cancellations. Nearly all GEEO programs ultimately meet this enrollment quota, and in the rare event that a program does not meet the minimum requirement and GEEO cancels the program, we will work with you to find a suitable alternative or provide a refund of your deposit if you prefer. We encourage you to sign up for any program that interests you, and we will notify the entire group once 6 people are booked and again once 8 people are booked. We always emphasize the importance of exercising caution when making non-refundable travel arrangements, especially given the unpredictable nature of travel. For example, we typically recommend booking flights with flexible change/cancellation policies.

Cancellation Policy

All cancellations must be submitted to GEEO in writing by emailing your request for cancellation to travel@geeo.org. If you do not receive a confirmation that we have received your cancellation request, please call us at 1-877-600-0105.

• If you cancel 60 days or more prior to the start of your program, all your program fee payments will be refunded excluding your $350 deposit, which is kept on file for future use and never expires. (Exception for participants who receive grants from our university partners: To address disruption caused by cancellation from grant recipients, deposits paid by grant recipients are forfeited upon cancellation.)
• If you cancel between 30 and 59 days prior to the start of your program, you will receive a 50% refund and your deposit will be kept on file for future use and will never expire.
• If you cancel within 30 days prior to the start of your program, you will receive no refund, but your deposit will be kept on file for future use and will never expire.

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Trip Notes & Expectations

Before you decide to travel with GEEO, it is important that you read all of the information about the program contained on this page. Our programs are quite adventurous, and we find that clients who read the trip details in full are happier with their experiences.

1. ACCOMMODATION: This program features tourist-class hotels, similar to motels, providing basic amenities to ensure a safe and pleasant stay. Please be aware that not all locations offer air conditioning. In some of the charming, older renovated accommodations, you might encounter limited hot water or slower-draining showers. In rural areas, accommodations made from traditional materials like adobe may carry a distinct, earthy scent. We advise being prepared for these variations to fully appreciate the unique settings. Should you face any issues with hot water, electricity, air conditioning, or odors, please contact reception to request a different room.
2. TRANSPORTATION: We use a 16-seater minivan for this tour. With a full group, every seat will be used. The legroom in the minivan is possibly smaller than you may be used to and taller passengers may find the space a little cramped. It is important to be aware that as it is not a legal requirement in buses in Morocco: your vehicle may not be equipped with seat belts.
3. ACTIVITY LEVEL & PACE: This trip includes light walking and hiking that is suitable for most fitness levels. This is a fast-paced itinerary that covers a lot of ground in the available time, but it also means some early starts, some long drives in the minivan, and less free time than many other GEEO programs. We feel that if you enter this trip with this knowledge and expectation, you will appreciate even more the variety of locations we are able to include in this itinerary.
4. LUGGAGE: We recommend bringing a small to medium-sized bag (22-30 lbs) and a daypack. While larger bags may help with souvenirs, space is limited, so make sure that you can easily walk with, maneuver and carry your own luggage.
5. CAMEL RIDE AND DESERT CAMP: It is not possible to reach our desert camp by 4WD or any other vehicle. There is the option to walk (can be hot and tiring) for those who cannot/prefer not to ride a camel.
6. GETTING HOME: This program ends in Marrakech. Most international flights depart out of Casablanca. Make sure that you arrange your flights correctly. Keep in mind there are flights from Marrakech to Casablanca as well as a train that runs a few times a day and takes 3.5 hours.
7. CLOTHING: To avoid unwanted attention in rural areas, dressing modestly is advised for parts of Morocco. A general rule of thumb for women in rural areas is to keep your shoulders and knees covered up. It is fine to dress how you like in Fès, the Sahara, and Marrakech, but keep in mind, less exposed flesh is less attention.
8. RESTROOMS: In Morocco, access to public restrooms often requires a small fee, usually 1 or 2 Dirhams. We recommend keeping some small change handy. You’ll have opportunities to visit banks or ATMs early in the trip and regularly thereafter to ensure you can break larger bills into smaller denominations. While public bathrooms are normally quite clean, they may not always have toilet paper, so it's best to carry some with you.
9. RAMADAN: Ramadan starts on the evening of Friday, February 28, and ends at sundown on Saturday, March 29. Ramadan is a month of fasting observed by Muslims throughout the world, during which time the followers of Islam should not eat or drink between sunrise and sunset. There may be some limitations to services and disruptions to schedules during Ramadan, but generally our tours still operate effectively during this period and food is available to non-Muslims throughout the day. From 7-9 p.m., most people are at home to break their fast and make the final two prayers of the day, some locations may be closed during those hours and reopen afterwards. Some places may also open later in the morning. It is very important to display increased cultural sensitivity during Ramadan. Please wear loose fitting clothes that cover knees and shoulders, and try to avoid eating, drinking or smoking in public out of respect for those who can't at that time.
10. GROUP LEADER: Please make sure you understand the role of your tour leader on this trip. All GEEO/G Adventures group trips are accompanied by one of G Adventure's group leaders, which they refer to as Chief Experience Officers (CEO). The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. They will provide information on the places you are traveling through, offer suggestions for things to do and see, recommend great local eating venues, and introduce you to our local friends. Our itineraries often have plenty of free time to explore on your own. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious, and social aspects. We also use local guides where we think more specific knowledge will add to the enjoyment of the places we are visiting – we think it’s the best of both worlds.

Single Travelers

Half of GEEO’s participants travel by themselves, so please don’t worry if you do not have a travel companion for your trip. Our program fee is for one traveler in double-occupancy accommodation, and GEEO can find you a roommate of the same gender if you do not have a travel companion. Most of our programs have a “My Own Room” option, also known as a “Single Supplement,” which is an extra fee that you can pay to have a room to yourself. You will only incur an additional charge if you specifically request a single room. To see the price for the “My Own Room” option, please find your program on our extra services page. If you want to room alone, please email travel@geeo.org to request a single room.

Emergency Contacts

Should you need to contact G Adventures during a situation of dire need, it is best to first call their local G Adventures office. If for any reason you do not receive an immediate answer, please leave a detailed message and contact information so they may return your call and assist you as soon as possible. EMERGENCY CONTACT NUMBERS G Adventures Operator – Morocco Open 5 days a week, Monday to Friday 9:00 a.m. to 5:30 p.m. local time (GMT). During Office hours: +212 (0)528 824898 After hours emergency number: +212 (0)661 861950 If you are unable to reach anyone at either of these numbers, please call the G Adventures Regional Operations Manager Emergency Cell Phone: +44 (1858) 378000 If you are unable for any reason to contact the local office, please call the numbers listed below, which will connect you directly with the 24-hour Sales team, who will happily assist you. Toll-free, North America only: 1 888 800 4100 Calls from UK: 0344 272 0000 Calls from Germany: 0800 365 1000 Calls from Australia: 1 300 796 618 Calls from New Zealand: 0800 333 307 Outside North America, Australia, New Zealand, Germany and the UK: +1 416 260 0999

Packing List

Please read this article on GEEO’s blog for our staff’s suggestions on the best gear to pack for your upcoming travels. You must be prepared to carry your own bags and be comfortable carrying them up and down stairs, on and off transportation, and to hotels. As a rule, we try not to have to walk more than 15-20 minutes with your bags, which is why we recommend keeping the weight of your bags between 22-30 lb. Most travelers carry a backpack or rolling bag of small to medium size. No XXL bags please! A daypack is also essential for carrying everyday items. Space is limited on transportation, so there is a limit of one main piece of luggage per person plus a daypack per person. Suggested Checklist

• Fleece top
• Light windproof/waterproof jacket (it is unlikely to rain very much)
• Sun hat
• Personal clothing for cold to mild weather (jeans, warm base layers, t-shirt)
• Daypack
• Sturdy walking shoes
• Sunblock
• Sunglasses
• Watch or alarm clock (or use your phone)
• Flashlight or headlamp (or use your phone)
• Toiletries – some hotels may not have shampoo and conditioner
• Camera (or use your phone)
• First-aid kit, including lip salve, aspirin, bandaids, anti-histamine, Dramamine, Imodium or similar tablets for mild cases of diarrhea, electrolyte powder, insect repellent, extra prescription drugs you may be taking

Optional Checklist

• Light weight silk sleep sheet
• Travel pillow
• Money belt
• Water bottle
• Phone/tablet for internet – most hotels have WiFi
• Chargers for electronics, as well as converters/adapters, if needed
• AirTags or Tile trackers
• Packing cubes
• Earplugs
• Snacks – packing a few granola bars is a good idea; you can buy snacks when you get there too, so don’t go crazy here
• Ziplock bags
• Reading/writing material
• Hand sanitizer/baby wipes

Document Checklist

• Passport (with photocopies)
• Travel insurance (with photocopies)
• Airline tickets (with photocopies)
• EUR/USD cash
• Credit or debit card (see personal spending money)
• G Adventures vouchers, pre-departure information, and dossier
• Any entry visas or vaccination certificates required
• GEEO Classroom action plans for your group – this is sent 10-30 days before departure

Laundry

Laundry facilities are offered at some of our hotels for a charge. You can also ask your group leader where the nearest laundromat is located. Many of the hikes take place during the hottest part of the day, so re-wearing clothes without laundering them may not be an option. Be sure to bring enough clothes to last a week without being able to do laundry.

Passports and Visas

All GEEO programs require the participant to have a valid passport. Please see our general FAQ for information on obtaining a passport. As with all of our trips, we try to provide the most accurate information we can, but governments sometimes change visa rules. It is your responsibility to double check the information we provide below by searching here. U.S. citizens do not require a visa to travel to Morocco. Non-American participants should check with their government to find out if they need a visa.

Money Exchange

The local currency in Morocco is the Moroccan Dirham (MAD). As currency exchange rates fluctuate, we ask that you refer to the following website for daily exchange rates: www.xe.com. We recommend carrying cash since credit cards may not always be accepted. We recommend that you obtain cash from ATMs while traveling; they will dispense the local currency, and they are found throughout the larger cities in Morocco. We do, however, recommend that you bring at least $200 USD in cash for emergency use or in case you have trouble with the ATMs. Major credit cards are accepted in most shops, but you may be charged an international transaction fee; ask your financial institution about their international fees. Please note that if you are carrying U.S. dollars, the bills should be in good condition (i.e., not torn, wrinkled, or marked on in any way) and dated recently. Euros are virtually a second currency in Morocco.

Tipping

Morocco has a strong tipping culture. Tipping is an expected, though not compulsory, component of this program and an expression of satisfaction with the people who assist you on your trip. It is also one of the most direct ways you can have a positive economic impact within the local community. Although it may not be customary to you, it is of considerable significance to the people who will take care of you during your travels. Here are some guidelines for tipping:

• General Tipping: For service providers such as waiters, tipping around 10% is customary, depending on the service.
• Local Guides and Drivers: You may tip your local guides or drivers individually, or your tour leader may offer to collect the money and tip on behalf of the group. Recommended tipping for local guides and drivers ranges from $1-2 USD per person per day, depending on the quality and length of the service.
• Tour Leader: At the end of your program, if you felt your G Adventures tour leader did an outstanding job, tipping is appreciated and sometimes expected. The amount is entirely a personal preference, but as a guideline, $8-11 USD per person per day would be appropriate.

Your tour leader can provide specific recommendations based on the circumstances and expectations during your trip.

Vaccinations

GEEO cannot provide any medical advice, so it is very important to consult your doctor or a travel clinic about which vaccinations you will need for your trip. We recommend contacting Passport Health (http://www.passporthealthusa.com/), which has travel clinics located throughout the United States. You can also check the CDC's recommended vaccinations for your destination. Please take this seriously!

Flights

We find the best prices for flights are often available around 90-120 days before departure, but of course this varies greatly from route to route and year to year. You should wait until this trip is confirmed to run before you book non-refundable flights. GEEO and G Adventures bear no responsibility for any flights purchased before the trip is confirmed. *This program begins in Casablanca and ends in Marrakech.* Please double-check our itinerary for the date by which you must arrive in Casablanca, which usually means departing the U.S. one day prior. You may want to arrive in Morocco one or more days early in case you have flight disruptions. You can arrive at any time you choose, but try to make it in time for our 6:00 p.m. Welcome Meeting on Day 1. You can depart from Marrakech at any time on the final day of the program. Most participants opt for a multi-city flight—arriving in Casablanca and departing from Marrakech. This approach is generally the most straightforward and usually adds less than $100 to your airfare compared to a round-trip ticket to Casablanca. However, if you choose a round-trip flight from Casablanca, here are a few options for your return from Marrakech to Casablanca at the end of your trip:

• Fly: There are affordable non-stop flights from Marrakech to Casablanca, but booking a flight separate from your transatlantic ticket could cause issues if you experience flight disruptions.
• Train: Take a train (around $18) from Marrakech to Casablanca and then another train or taxi from the train station to the airport. We recommend buying train tickets at least a day in advance—your Tour Leader can assist with this. From Casablanca’s train station, you can continue to the airport by train or taxi.
• Private Transfer: We can pre-book a transfer for you from your hotel in Marrakech directly to the airport in Casablanca, but it is likely the most expensive option.

Plugs and Converters

There are two components to provide external power to your device: adapters and transformers (also called electrical converters). The adapter is for your device's plug, adapting the prongs on a standard U.S. two- to three-pronged power cord to fit the local outlets. The transformer/converter changes the local voltage to the voltage used in the U.S. Morocco uses 2-pronged circular power plugs similar to those in continental Europe. The voltage is 220-240V. (Standard U.S. electrical outlets are 120V.) Most new devices (phones and laptops) can handle the different voltage rates, but some devices only work on the U.S. standard of 120V. Check your device to see what voltage range it handles. Most transformer blocks will have an “Input” line that defines its voltage capacity. For example, “Input: 100 – 240V” means that it will work on voltages from 100V to 240V. If your transformer can’t handle the different voltage, you’ll need to purchase a voltage converter. You can find world regional voltage converters power packs at various vendors.

🗣️ Advice From Past Participants

“I recommend asking your tour leader about the shopping opportunities throughout the trip. I found it hard to apportion out my spending money because I didn’t know what might be coming up.” “Some hotels are particular about not allowing guests to bring store-bought bottled water to their rooms because they want guests to buy it from them. The water needs to be hidden in backpacks. “ “If anything, I would just add that there is a lot of walking. Most days it was not difficult, but there were long days. Also, if you are short like I am, some of the stairs are steep.” “Some of the public bathrooms did not have toilet paper, so carrying a small roll is handy. As far as money goes, I needed way more small bills (especially change) than I had. The electrical outlets are all recessed into the wall so not all converters fit. You have to have a round one or one that is smaller than one and one half inches wide.” “For luggage handling–even if it is on wheels, super large suitcases packed heavily can be difficult to carry up steps at hotels and takes up a lot of space in the back of the van. I had a backpack so it wasn’t a problem, but some of the others struggled with their luggage.” “When I got on the camel, I thought that wearing long pants would be enough. They weren’t shorts, right? After riding both ways, I ended up with a “Charley camel” because my pants were not thick enough.” “Do not rely on credit cards. Many places say they take cards, but when it comes to actually paying, they do not. Try to bring cash and a debit card only.” “1) Bring a bathing suit! 2) The bug spray is for the nature walk 3) The train station in Marrakech is reliable and safe 4) In case you get to Casablanca early, know that you can and should barter for EVERYTHING. In fact, you probably shouldn’t buy anything until your guide has explained to you how this works. Prices can be 5x normal because you are American. 5) A good number of people you will encounter do not want to be photographed. Make sure you ask first.” “I ended up buying a lot of stuff at the cooperatives. While you know that you are getting good quality, you can find quality stuff for cheaper prices in places like Essaouira and Marrakech.” “I didn’t have a hard time finding vegetarian foods! There is also a vegetarian restaurant in Marrakech. I suggest that you inform the local guide that you are vegetarian, and he will be able to help ask what has meat broth and what does not.”

Weather

Morocco's weather in March is much like the start of spring in the United States, generally between 50°F and 70°F, depending on the region (Marrakech can be a bit warmer). In mountainous areas (like the Atlas range), temperatures are cooler, and some mountain peaks remain snow-capped throughout most of the year.

Food

Breakfasts: Many breakfasts are included as part of your trip. Moroccan breakfasts tend to be different from your usual cereal and toast morning fare – most will be very simple, such as a croissant or sweet roll with jam and instant coffee. Some hotels will have buffets where you will have more variety. While you are experiencing what a Moroccan family would eat, some travelers do find the provided breakfasts a bit “bread heavy” and enjoy buying fruit the day before to supplement their breakfast. Lunches and Dinners: Moroccan cuisine is world-famous, and your tour leader will be taking the chance to show you the best of it. Staples include cous cous, a type of grain, topped with stew; tagine, which is actually the name of the pot this tasty dish is cooked in; and brochette, the local variety of barbecued meat skewers. These dishes will generally cost between 45- 80 MAD, depending on the type of restaurant and which part of the country you are in. Other tastes not to be missed include pastilla, a sweet pasty with a savory filling and which is traditionally made with pigeon; and harira, a delicious soup made from chickpeas that is quite filling when paired with fresh bread. When you are on the coast, the fresh seafood cooked at one of the local markets is a must-eat! Snacks: Morocco’s fresh orange juice is highly recommended, and you should not leave without trying a glass. The brave can try the tiny snails, which are perhaps the local’s favorite snack but you might prefer a cone of piping hot bite-size fried cake donuts.

Language

Arabic is the official language of Morocco, spoken in the distinctive Moroccan dialect. Approximately 40% of the population (mainly in rural areas) speak Berber in one of its three different dialects (Tarafit, Tashelhiyt, and Tamazight). French is Morocco’s unofficial second language and is taught universally, serving as the country’s primary language in economics and commerce, as well as being widely used in education and government. Many Moroccans in the north of the country speak Spanish, and English is widely spoken in tourist areas.