Details

Frequently Asked Questions

Please read our general FAQs, where you can find essential information that applies to all of our programs.

Resources to Learn & Teach about Iceland

Visit our recommended reading page to see the list of books GEEO recommends reading before your program (this is not required reading). We also have lesson plans and Pinterest boards that may be useful for you as you learn about your destination and prepare to bring lessons back to your classroom.

Terms and Conditions

It is very important for you to visit our Terms and Conditions page before signing up for this program.

GEEO Program Confirmation Process

We require a minimum of 6 participants for most GEEO programs. We officially confirm that a program will run once at least 8 people have signed up, which provides a margin for individual cancellations. Nearly all GEEO programs ultimately meet this enrollment quota, and in the rare event that a program does not meet the minimum requirement and GEEO cancels the program, we will work with you to find a suitable alternative or provide a refund of your deposit if you prefer. We encourage you to sign up for any program that interests you, and we will notify the entire group once 6 people are booked and again once 8 people are booked. We always emphasize the importance of exercising caution when making non-refundable travel arrangements, especially given the unpredictable nature of travel. For example, we typically recommend booking flights with flexible change/cancellation policies.

Cancellation Policy

All cancellations must be submitted to GEEO in written form by emailing your request for cancellation to travel@geeo.org. If you do not receive a confirmation that we have received your written cancellation request, please call us at 1-877-600-0105. Verbal cancellation requests will not be honored.

• If you cancel 60 days or more prior to the start of your program, all payments will be refunded excluding your $350 deposit, which is kept on file for future use and never expires. (Exception for participants who receive grants from our university partners: To address disruption caused by cancellation from grant recipients, deposits paid by grant recipients are forfeited upon cancellation.)
• If you cancel between 30 and 59 days prior to the start of your program, you will receive a 50% refund and your deposit will be kept on file for future use and will never expire.
• If you cancel within 30 days prior to the start of your program, you will receive no refund, but your deposit will be kept on file for future use and will never expire.

Trip Notes

1. PACE OF TOUR: Please note that this is a very busy tour, and there are some long drive days.
2. WEATHER: The landscape of Iceland is unique and unlike most things you’ve seen. So is the weather. It is unpredictable and changeable, so be prepared to experience a variety of conditions during your time in Iceland. It’s not uncommon to experience rain, sun, wind, and snow all in the same visit, so please pack accordingly. An Icelandic summer is also not what most people consider as summer temperature, and in the highlands it can get quite cold.
3. BLUE LAGOON: If you wish to visit the Blue Lagoon, please know that this activity must be done before or after your tour. As this activity is very popular and limits admission, we recommend booking it online well in advance.
4. MONEY: Credit Cards (Mastercard and Visa only) or NFC mobile tap-to-pay are the preferred form of payment. You can use USD for tips. You don't really need to take out much Icelandic Krona as you can use your card or phone for nearly everything. Make sure your credit card does not charge an international transaction fee. If you do not have a card without international transaction fees, we recommend getting a new card. Capital One cards do not charge international transaction fees.
5. ACCOMMODATION: Please be aware that properties we stay in with only two stories may not have elevators installed and climbing the stairs with your luggage will be necessary. In general, accommodation in Europe is quite different from other parts of the world. You can expect clean, safe, simple accommodation in convenient locations, though customer service may sometimes be imperfect. Due to high demand, especially in summer, hotels can charge a premium and may have little motivation to improve facilities. Important: Single room accommodations in European hotels are often smaller, and may not be to the same service level as double-occupancy rooms.

Group Leader Description

All GEEO/G Adventures group trips are accompanied by one of G Adventure's group leaders, which they refer to as Chief Experience Officers (CEO). The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. They will provide information on the places you are traveling through, offer suggestions for things to do and see, recommend great local eating venues, and introduce you to our local friends. Our itineraries often have plenty of free time to explore on your own. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious, and social aspects. We also use local guides where we think more specific knowledge will add to the enjoyment of the places we are visiting – we think it’s the best of both worlds.

Fitness Level

This trip includes light walking and optional moderate hiking that is suitable for most fitness levels.

Single Travelers

Half of GEEO’s participants travel by themselves, so please don’t worry if you do not have a travel companion for your trip. Our program fee is for one traveler in double-occupancy accommodation, and GEEO can find you a roommate of the same gender if you do not have a travel companion. Most of our programs have a “My Own Room” option, also known as a “Single Supplement,” which is an extra fee that you can pay to have a room to yourself. You will only incur an additional charge if you specifically request a single room. Please Note: If the start or finish accommodation for your trip is Hotel Cabin (Reykjavík), Standard rooms will be booked for Single occupancy only (including My Own Room) and Superior rooms will be booked for Twin/Double occupancy. This information also relates to any Pre/Post night bookings at Hotel Cabin. To see the price for the “My Own Room” option, please find your program on our extra services page. If you want to room alone, please email travel@geeo.org to request a single room.

Joining Instructions

Day 1 is an arrival day, and no activities have been planned. Upon arrival to the city on Day 1, or earlier if you have booked pre-accommodation with us, please make your way to the joining hotel. Please note: Check-in time will be in the afternoon. Once you arrive at the hotel, look for a note at reception from your tour leader. This note will give the details of your Welcome Meeting on Day 1, usually between 6:00 p.m. and 7:00 p.m., during which you will get a chance to meet your tour leader and other travelers, as well as learn more about how the tour will run. If you don’t see a note, please ask reception for details. If you miss the Welcome Meeting, your tour leader will leave a note at reception for you with any information you may need and with instructions for the next morning. In exit hall of the airport, you will see counters for Airport Direct and Flybus shuttles. These cost between approx. 4,000 ISK and 7,000 ISK, depending on what type of ticket you buy. Please note that the cheaper, larger shuttle bus transfers will drive you to a bus terminal outside Reykjavik first, where you transfer to smaller busses to be delivered to your hotel. Alternatively, you can get a taxi located just outside the arrivals exit. The taxi ride from the airport to the city center generally costs between $100-200 USD.

Emergency Contacts

Should you need to contact G Adventures during a situation of dire need, it is best to first call their local G Adventures office. If for any reason you do not receive an immediate answer, please leave a detailed message and contact information so they may return your call and assist you as soon as possible. EMERGENCY CONTACT NUMBERS G Adventures Berlin office: +44 185 837 8000 If you are unable for any reason to contact the local office, please call the numbers listed below, which will connect you directly with the 24-hour Sales team, who will happily assist you. Toll-free, North America only: 1 888 800 4100 Calls from UK: 0344 272 0000 Calls from Germany: 0800 365 1000 Calls from Australia: 1300 796 618 Calls from New Zealand: 0800 333 307 Outside North America, Australia, New Zealand, Germany and the UK: +1 416 260 0999

Packing List

Please read this article on GEEO’s blog for our staff’s suggestions on the best gear to pack for your upcoming travels. You must be prepared to carry your own bags and be comfortable carrying them up and down stairs, on and off transportation, and to hotels. As a rule, we try not to have to walk more than 15-20 minutes with your bags, which is why we recommend keeping the weight of your bags between 22-30 lb. Most travelers carry a backpack or rolling bag of small to medium size. No XXL bags please! A daypack is also essential for carrying everyday items. Space is limited on transportation, so there is a limit of one main piece of luggage per person plus a daypack per person. Health & Safety

• N95/KN95 Face masks (at least a few just in case there is an outbreak within your group)
• Hand sanitizer
• Quick Covid Test/Antigen Tests (at least 3)

Suggested Checklist

• Rain coat or waterproof shell jacket
• Warm fleece top
• Personal clothing for cool weather in the 40’s-60’s F – we recommend packing 6 outfits as you can't do laundry.
• Wool socks
• Synthetic travel pants (jeans do not dry as quickly)
• Very supportive, water-resistant walking shoes
• Daypack
• Sunblock
• Sunglasses
• Sun hat
• Refillable water bottle (the water in Iceland is great!)
• Toiletries
• Camera (or use your phone)
• Insect repellent
• First-aid kit, including: lip salve, aspirin, bandaids, anti-histamine, Dramamine, Imodium or similar tablets for mild cases of diarrhea, electrolyte powder, insect repellent, extra prescription drugs you may be taking
• Snacks – packing a dozen granola/protein bars is a good idea; you can buy snacks when you get there too, but Iceland is pretty expensive.

Optional Checklist

• Bathing Suit
• Eye Mask (The hotels typically had really effective blackout curtains)
• Waterproof pants for over regular pants (Not really necessary unless you want to get really close to the waterfalls
• Wool hiking socks
• High ankle top sturdy hiking boots for glacier hike (You can rent for glacier hike for $8.00)
• Long john (thermal underwear) top for layering
• Travel pillow
• Money belt
• Phone/tablet for internet – most hotels have WiFi
• Chargers for electronics as well as converters/adapters, if needed
• AirTags or Tile trackers
• Packing cubes
• Shower cap - showerheads come straight down
• Ziplock bag with a few plastic forks & spoons (numerous lunches grocery stores)
• Earplugs
• Towel for hair and lagoon - only 1 body and hand towel provided in hotels
• Ziplock bags
• Reading/writing material
• Hand sanitizer/Baby wipes
• Hairdryer - not always available
• Gloves for when you are on the glacier
• Liquor: Purchase maximum duty free at departing airport (beer in shops is 2%, few state liquor stores, bar prices are exorbitant)

Document Checklist

• Passport (with photocopies)
• Any entry visas or vaccination certificates required
• Travel insurance ID card
• Flight itinerary/boarding pass(es)
• USD/EUR cash
• Credit/debit card
• G Adventures vouchers
• GEEO Classroom action plans for your group – this is sent a few days before departure

Laundry

We recommend bringing enough clothes so you don't have to do laundry during the trip. You won't be sweating much, so it should be pretty easy. Laundry facilities are offered by some of our hotels for a charge. You can also use a local laundromat, if necessary.

Passports and Visas

All GEEO programs require that the participant have a valid passport. Please see our general FAQ for information on obtaining a passport. As with all of our trips, we try to provide the most accurate information we can, but governments sometimes change visa rules. It is your responsibility to double check the information we provide below by searching the U.S. State Department's International Travel Guidance. U.S. citizens do not need a visa to travel to Iceland. Non-American participants should check with their government and local Icelandic Embassy to find out if they need a visa.

Money Exchange

The local currency in Iceland is the Icelandic krona (ISK). As currency exchange rates fluctuate, we ask that you refer to the following website for daily exchange rates: www.xe.com. We recommend that you obtain cash from ATMs while traveling; they will dispense the local currency. We do, however, recommend that you bring at least $200 USD in cash for emergency use or in case you have trouble with the ATMs. Major credit cards are accepted in most shops, but you may be charged an international transaction fee; ask your financial institution about their international fees. Please note that if you are carrying U.S. dollars, the bills should be in good condition (i.e., not torn, wrinkled, or marked on in any way) and dated recently.

Tipping

It is customary in Europe to leave a small tip for service providers, such as waiters, if you are pleased with the service (€1-2 EUR for snacks or 10% of a meal bill). Tipping is an expected, though not compulsory, component of this program and an expression of satisfaction with the people who assist you on your trip. Although it may not be customary to you, it is of considerable significance to the people who will take care of you during your travels. There will be opportunities during the trip to tip your local guides or drivers. You may do this individually, or your tour leader may offer to collect the money and give a tip on behalf of the group. Recommendations for tipping local guides and drivers range from €3-5 EUR per person per day, depending on the quality and length of the service. Ask your tour leader for specific recommendations based on the circumstances and expectations. Also, at the end of your program, if you felt your G Adventures tour leader did an outstanding job, a tip would be appreciated. The amount is entirely your personal preference, but as a guideline, €30-40 EUR per person per week would be appropriate.

Flights

We find the best prices for flights are often available around 90-120 days before departure, but of course this varies greatly from route to route and year to year. You should wait until this trip is confirmed before you book non-refundable flights. GEEO and G Adventures bear no responsibility for any flights purchased before the trip is confirmed. This program begins and ends in Reykjavík. Please double-check our itinerary for the date by which you must arrive in Reykjavík. You may want to arrive in Iceland one or more days early in case you have flight disruptions. You can arrive at any time you choose, but try to make it in time for our 6:00 p.m. Welcome Meeting on Day 1. You can depart from Reykjavík any time on the final day of the program, or stay later to see more of the city.

Plugs and Converters

There are two components to provide external power to your device: adapters and transformers (also called electrical converters). The adapter is for your device's plug, adapting the prongs on a standard U.S. two- to three-pronged power cord to fit the local outlets. The transformer/converter changes the local voltage to the voltage used in the U.S. France has type C outlets for two circular prongs, and the voltage is 220-240V. (Standard U.S. electrical outlets are 120V.) Most new devices, including phones and laptops, are made to work with the different voltage rates, but some devices, like hair dryers, may only work on the U.S. standard of 120V. Check your device's plug or manual to see what voltage range it requires. Most transformer blocks will have an “Input” line that defines its voltage capacity; for example, “Input: 100-240V” means that it will work with voltages between 100V to 240V. If your device can’t handle the higher voltage, you’ll need to purchase a transformer/converter. You can find world transformers/converters online or at many retail stores in the travel section.

Expectations

Before you decide on traveling with GEEO, it is important that you read all of the information about the program you are considering. Remember, our programs are quite adventurous.

• The purpose of the accommodation is to provide a safe, well-located place for you to sleep. Sometimes you will be pleasantly surprised, but do not expect luxury, however, as our priority is keeping our programs as affordable as possible.
• You must be able to easily carry or roll your luggage, so do not over-pack.
• Please make sure you have thoroughly read the itinerary and can handle the group activities, which sometime include day hikes with your daypacks.
• We recommend always carrying snacks with you. Meals can sometimes be far apart.
• Please make sure you understand the role of your tour leader on this trip as they are not the traditional “guide” you may be expecting. While our trips are educational, they aren’t study/lecture trips. We want you to learn through exploring and much of your experience will be based on how active you choose to be in acquiring knowledge and interacting with locals.

Hopefully this is the kind of adventure you are interested in!

Advice From Past Participants

“I’m glad I came 5 days before the trip, because the jet lag from SF in addition to the 20+ hours of sunlight threw me for a loop. I know a couple of the teachers didn’t bring eye masks for sleeping in, and for me this was a necessity; not all hotels have sufficient black-out curtains.” “They say if you don’t like the weather, wait 5 min., and that is so true! Prepare to bring layers: A warm jacket, a rain jacket, and a fleece/hoodie. Gloves are only helpful on the glacier day, and they can be rented. Waterproof pants would have been nice a couple of days.” “Food prices in more isolated areas can cause sticker shock.” “Gas stations are really like 7-Elevens with fairly large dining rooms included.” “Need to stress that gloves, and warm socks needed for the glacier hike. Also, may need to rent the hiking boots for the glacier hike.” “Eating is expensive. Waterproof pants were taken but not needed. Be prepared for long days, with dinner coming before hotel stops.”

Weather

The weather is cool during the day, mostly in the 50’s F or low 60s' and cold at night, mostly in the 40’s F. It does rain fairly often in Iceland. You will be so far north that the sun will stay above the horizon for around 19-22 hours a day.