Frequently Asked Questions
Please click here
to go to our general FAQ
, which has essential information that applies to all of our programs.
Resources to Learn & Teach about Peru
Visit our recommended reading page
to see the list of books GEEO recommends reading before your program (this is not required reading). We also have lesson plans
and Pinterest boards
that may be useful for you as you learn about your destination and prepare to bring lessons back to your classroom.
Terms and Conditions
It is very important for you to visit our Terms and Conditions
page before signing up for this program.
All cancellations must be submitted to GEEO in written form by emailing your request for cancellation to firstname.lastname@example.org. If you do not receive a confirmation that we have received your written cancellation request, please call us at 1-877-600-0105. Verbal cancellation requests will not be honored.
- If you cancel 60 days or more prior to departure, all your program fee payments will be refunded besides your $350 deposit which is kept on file for future use
- If you cancel between 30 and 59 days prior to departure, you will receive a 50% refund and your deposit is kept on file for future use
- If you cancel within 30 days of departure, you will receive no refund, but your deposit is kept on file for future use
- HOT WATER: Please note that hot water shortages and power outages can be fairly common in Peru, even in upgraded hotels and private homes. We appreciate your patience and understanding that these occurrences are outside of our control.
- LIMA TAXIS: Please be very careful with taxis in Lima. Do not pick-up a taxi on the street as they may be an unofficial taxi that could lead you into a robbery. Have the hotel call you a taxi or if, for example, you are at a museum, have the museum call you a taxi. Be aware of your route before stepping into a taxi. Make sure the taxi driver is avoiding side roads in the Callao neighborhood.
- INTERNATIONAL TICKET NUMBERS: Foreign travelers are exempt from paying a tax on domestic flights in Ecuador. To prove that you are indeed a foreign traveler you must enter your international ticket number (ITN) into the Good To Go check-in system. Travelers who do not submit international ticket numbers at least 30 days prior to Day 1 of their tour will be required to pay the domestic tax on all included flights.
- ALTITUDE: Please note your Adventure travels to high altitude. This is medically defined as anything over 2,440 m (8,000 ft). Most people can travel to 8,000 ft with minimal effects, but everyone reacts to altitude differently and altitude sickness can set in with some people irrespective of fitness and age. In rare circumstances, people have such severe reactions to the altitude that they cannot continue with the trip and must fly back to Lima to be at a lower altitude. For details on how to best prepare and what to do in the unlikely event you are effected on your adventure, please consult your physician. Make sure your doctor carefully checks to make sure any medication you need is safe to use at over 11,000 feet above sea level.
Group Leader Description
This program is run differently than our typical programs. Instead of one tour leader throughout, there are different support staff in the different locations. The first G Adventures staff member will lead your introduction meeting in Lima and take you to the airport the next morning. The second support staff member will handle all activities in Cusco and the Sacred Valley. At all times on the ground there will be someone leading the group.
Fitness Level and Trekking Options
All travelers will have to contend with the high altitude of the Andes. This trip includes light walking and hiking.
Half of the people that travel with GEEO are traveling by themselves, so please don’t worry if you have no one who can join you on your trip. Our pricing is based on double occupancy, in other words, two people to a room. You never have to pay for a single room unless you want one. GEEO can find you a roommate of the same gender. Most of our trips have a "My Own Room" option, also known as a "Single Supplement," which is an extra fee that will allow you to have a room to yourself. If you want to room alone, please email email@example.com. To see the price for the "My Own Room" option, please click here
where you can look up your trip in the extra services spreadsheet.
Our groups meet at the hotel we use for the first night of the trip. Day 1 is an arrival day and no activities have been planned for that day other then your welcome meeting in the evening, so you can arrive at any time. Similarly, the last day is a departure day during which no activities have been planned.
A G Adventures Representative will organize a short meeting soon after arrival, during which you will meet other tour participants and receive information about general and specific aspects of the trip. A welcome note will be left for you in the hotel so you have all the necessary information regarding the meeting time and your transfer times back to the airport the next day. If you arrive late, s/he will leave you a message detailing what time and where you should meet the next morning.
Jorge Chavez International Airport in Callao Lima is approximately a 45-minute drive from the Miraflores district, where our joining hotel is located. The easiest way to get there is via taxi. Immediately after the customs and immigration area, as you head to the exits, you will find an official taxi stand. You can pay for the car at set (approximately $27 USD) rates and won’t need to worry about sorting out a ride outside the airport facilities, where the situation tends to get more chaotic, with many drivers vying for few clients. There are exchange facilities in the Arrivals area open 24 hours. Excess luggage can be stored free of charge at the joining hotel during your tour if desired.
Should you need to contact G Adventures during a situation of dire need, it is best to first call their local office in Lima. If for any reason you do not receive an immediate answer, please leave a detailed message and contact information so they may return your call and assist you as soon as possible.
G Adventures Office Lima, Peru.
During office hours (Weekdays, 9:00 a.m.-6:00 p.m. Local Time): +51 1 241 1650 or 01 241 1650 (from mobile within Peru) or 241 1650 (from payphone within Peru)
After hours Emergency number: +51 99 758 2712,
If you are unable for any reason to contact their local office in Lima or Cusco,
they have a toll-free line within North America (or our regular direct line), which will connect you directly with their Toronto office. In the event that you cannot get through, you can reach a member of their Operations department at the mobile number below.
Toll-free, North America only: 1 888 800 4100
Outside North America: +1 416 260 0999
Please read this article
on GEEO’s blog for our staff’s suggestions on the best gear to pack for your upcoming travels. You must be prepared to carry your own bags and be comfortable carrying them up and downstairs, on and off transportation, and to hotels. As a rule, we try not to have to walk more than 15-20 minutes with your bags, which is why we recommend keeping the weight of your bags between 22-30 lb. Most travelers carry a backpack or rolling bag of small to medium size. No XXL bags please! A daypack is also essential for carrying everyday items. Space is limited on transportation, so there is a limit of one main piece of luggage per person plus a daypack per person.
There may be a weight restriction for the internal flight on this program. Additional bags or excess weight charges may apply. These charges are the responsibility of the passengers.
- Windproof/waterproof rain jacket (Very important)
- Personal clothing for warm to cold weather – we recommend packing 7 or 8 days of outfits, so you only have to do laundry once
- Fleece or down top – it gets down into the 40s F at night in the Andes!
- Winter hat
- Light hiking boots or sturdy walking shoes
- Sun hat
- Water bottle
- Watch or alarm clock
- Small flashlight
- First-aid kit, including lip salve, aspirin, bandaids, anti-histamine, Dramamine, Imodium or similar tablets for mild cases of diarrhea, electrolyte powder, insect repellent, extra prescription drugs you may be taking
- Travel pillow
- Money belt
- Phone/Tablet for internet – most hotels have WiFi
- Chargers for electronics as well converters/adapters, if needed
- Packing cubes
- Ear Plugs
- Snacks – packing a few granola bars is a good idea; you can buy snacks when you get there too, so don't go crazy here
- Ziplock bags
- Reading/writing material
- Hand sanitizer/Baby wipes
- Passport (with photocopies)
- Travel insurance (with photocopies)
- Airline tickets (with photocopies)
- EUR/USD cash
- Credit or debit card (see personal spending money)
- G Adventures vouchers, pre-departure information, and dossier
- Any entry visas or vaccination certificates required
- GEEO Classroom action plans for your group – this is sent 10-30 days before departure
Laundry facilities are sometimes offered by the hotels.
Passports and Visas
All GEEO trips require that the participant have a valid passport. Please see our general FAQ
for information on obtaining a passport. As with all of our trips, we try to provide the most accurate information we can, but governments sometimes change visa rules. It is your responsibility to double-check the information we provide below by searching here
Americans do not need to purchase a visa for travel to Peru. Non-American participants should check with their government to find out if they need a visa.
As currency exchange rates fluctuate we ask that you refer to the following website for daily exchange rates: www.xe.com. ATMs are also widely available that distribute the local currency – this is what we recommend as your primary source of cash while traveling. Please make sure you bring at least $200 USD in cash as emergency money just in case you have trouble with the ATMs or lose your bank card. Major credit cards are accepted in most shops but they may charge a 2-4% transaction fee. Visa and MasterCard are useful for cash advances in an emergency situation. Please note that, if carrying U.S. Dollars, they should be in excellent condition (i.e., not torn, wrinkled, or marked on in any way) and printed recently.
It is customary in Latin America to tip service providers such as waiters, at approximately 10%, depending on the service. Tipping is an expected – though not compulsory – component of your tour program and an expression of satisfaction with the persons who have assisted you on your tour. Although it may not be customary to you, it is of considerable significance to the people who will take care of you during your travels.
When you part company with the individual tour leaders and local guides, you should tip them, if you think they did an outstanding job. The amount is entirely a personal preference, but as a guideline $2-3 USD per person, per day, can be used.
We legally cannot give you any medical advice. It is very important to consult your doctor or a travel clinic about which vaccinations you will need for your trip. GEEO recommends contacting Passport Health (http://www.passporthealthusa.com/) which has travel clinics throughout the United States. Please take this seriously!
We often find the best prices for purchasing flights is 60 days before departure, but of course, this varies greatly from route to route and year to year. You must wait until this trip is confirmed with the minimum number of required participants before you book your flights.
Typically, we reach the minimum number needed at least 90 days before departure. GEEO and G Adventures bear no responsibility for any flights purchased before the trip is confirmed. You can find out whether this trip has been confirmed here
Your trip begins and ends in Lima. Please double-check our itinerary for the date by which you must arrive in Lima. You can arrive at any time of the day you choose. You can depart any time on the final day of the trip.
Plugs and Converters
There are two components to provide external power to your device: adapters and transformers. The adapter is the plug, adapting the prongs on a standard U.S. two to three-pronged power cord to match the prongs required by the local outlets. The transformer changes the local voltage to that required by your device.
Peru uses 2- and 3-pronged power plugs similar to those in the United States, as well as a European-style two-prong plug. Peru's voltage is mostly 220V, with a few homes with 110V on the European-style outlets. U.S. outlets are 120V. Most new devices (phones and laptops) can handle the different voltage rates, but some devices only work on the U.S. standard of 120V. Check your device to see what voltage range it handles. Most transformer blocks will have an "Input" line that defines their voltage capacity. For example, "Input: 100-240V" means that it will work on voltages from 100V to 240V. If your transformer can't handle the different voltage, you'll need to purchase a voltage converter. You can find world regional voltage converters power packs at various vendors.
Before you decide on traveling with GEEO, it is important that you read all of the information about the program you are considering. Remember, our programs are quite adventurous.
- The purpose of the accommodation is to provide a safe, well-located place for you to sleep. Sometimes you will be pleasantly surprised, but do not expect luxury as we are trying to keep these trips as inexpensive as possible. Sometimes the accommodation is not air-conditioned.
- We use a mix of transportation that gets our guests from location to location safely. Sometimes you will have full days and nights of transportation as our trips tend to cover a lot of ground. Transportation will often be an adventure in itself.
- You must be able to easily carry or roll your luggage, so do not over-pack.
- Please make sure you have thoroughly read the itinerary and can handle the group activities, which sometimes include day hikes with your daypacks.
- We recommend always carrying snacks with you. Meals can sometimes be far apart.
- Please make sure you understand the role of your tour leader on this trip, as they are not the traditional “guide” you may be expecting. While our trips are educational, they aren’t study/lecture trips. We want you to learn through exploring and much of your experience will be based on how active you choose to be in acquiring knowledge and interacting with locals.
Hopefully, this is the kind of adventure you are interested in!
While it is our intention to adhere to the routes described on our website, there is a certain amount of flexibility built into the itinerary and on occasion it may be necessary, or desirable, to make alterations. The itinerary is brief, as we never know exactly where our journey will take us. Due to our style of travel and the regions we visit, travel can be unpredictable. The information on our website is a general guide to the tour and region, and any mention of specific destinations or wildlife is by no means a guarantee that they will be visited or encountered. Additionally, any travel times listed are approximations only and subject to vary due to local circumstances.
Advice From Past Participants
"Most banks were very strict about the condition of the money we wanted to exchange. They wanted money without lines, cracks, tears, even bends in the middle. I would stress that each bill will be inspected and that they will reject money with tears, lines, and/or marks. "
"The Larco Museum in Lima is a great way to start off your trip if you arrive early. It will provide context for what you learn about the rest of the trip."
In December/January Lima is typically a bit rainy with a mild temperature in the 70s. Cusco tends to be in the mid-60s during the day and 40s at night. You should expect several rainy days. You should pack different layers of clothes so you can adjust throughout the day. Because we are at a high altitude, the sun can be quite strong so sunblock and a hat are essential.